Atvans.org Hi We’ve been using WA for our website and Association software for close to 4 year. We had great success, emailing members, growing our membership, registration for events,online store, newsletters, etc. Our ~4500 members have great praise for the communication the software allows us to do. I could go on, but this just works. No more excell spreadsheets.....

Customer service is non-existent Customer service is non-existent. I've been told for days to utilize the live chat feature - nope, it is not available and hasn't been for days yet we have a paid subscription. The templates are buggy and when you ask a question about why it isn't working you get referred to a FAQ that doesn't address the issue you are having. I don't think there are actual people who work at this company. Plus they are increasing their prices for this below-average software and services.

Support Problems! I've been with Apricot for years and their once superb support is gone. I submitted a support request that was urgent and it has been 4 days and no response. They have changed their interface and updated their system frequently and with each update comes a new issue with how system has worked for my non-profit group. Apricot, please address this shortcoming! PBGV Club of America

worst website builder worst website builder. 0 assistance 50$ PER MONTH and you can't even chose the system pages the way you want, translate or anything... F*** WILD APRICOT

I have been a webmaster on Wild Apricot… I have been a webmaster on Wild Apricot for two non-profits for close to a decade. The advantage is that its built in tools allow a non-professional to build and maintain a website and membership database. While I have quibbles, those key processes are excellent. I think the worst aspect of Wild Apricot is their ability to handle text editing. As a webmaster who needs to create and maintain a lot of pages, text is where I spend most of my time. I waste so much time dealing with the idiosyncrasies of this process. My big concern is that after the buy-out a few years ago there seems to be an emphasis on improving profitability. Customer service has gone to hell. New products are all focused on generating additional revenue for the company and haven't been of value to us. Subscription prices are increasing at high rates. The organizations I support are looking for alternatives.