Longtime User - Run Away I have been using Wild Apricot for years, paying their highest-priced tier. Ever since Personify took over, we've seen a steady decline. It's now to the point where the website interface operates so slow, it's nearly impossible to use. Their support system is strictly through chat, and their hours are very limited, they never offer support on weekends or ANY kind of holiday.

Low Cost, OK Basics, Unresolved Problems We have been using Wild Apricot for almost four years. We chose it because it was the least expensive club management system available at the time. The basic functions work pretty well. However the user interfaces (both for members and administrators) are reminiscent of software twenty years ago. We often get complaints from our members who have trouble logging in, making reservations for events, submitting payments, etc etc. Wild Apricot has not fixed a single problem despite numerous support requests. Moreover, WA has raised their prices, and recently forced us to convert to their payment system (replacing PayPal which we originally used), so WA now pockets transaction fees. We have finally had enough and are looking for a replacement. Hopefully new competitors have emerged in the four years since we chose WA. Edit as of April 2022: WA has fixed some problems while others remain. Improvement is slow and uneven.

I was a webmaster for two non-profit… I was a webmaster for two non-profit organizations and now WildApricot has increased annual subscription fee from $640 to $810 for the same plan. It is about 27% increase that we cannot afford to pass on to our members and customers. So we decided not to renew our subscription with WildApricot and moved to a new platform that supports non-profits and provides discounts.

Wild Apricot has been a lifesaver the Entegra Coach Owners Association. Wild Apricot has been a lifesaver for our club as we’ve grown to almost 2000 members. We left off using a spreadsheet at @150 members. There is a learning curve, but their Customer Service is very responsive, and have been very patient as we have learned their systems. Their event registration and new payment processing capabilities will really empower our club management goals.

I truly enjoy working with Wild… I truly enjoy working with Wild Apricot. It's relatively easy to set up and use and there knowledge base has detailed, step-by-step instructions for everything you want to accomplish. I love that new features are being added all the time! Even when I run into a problem or something goes wrong, the support staff has always been super friendly, helpful and very quick to respond.