Wild Apricot

7010 Easy Wind Dr Building II, Suite 210, 78752, Austin, United States
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2.65
Based on 20 Reviews

5

25.00%

4

5.00%

3

15.00%

2

20.00%

1

35.00%
About Wild Apricot

Wild Apricot's cloud software helps small associations, clubs and non-profits build customized websites, connect with supports, grow and manage their membership, and more. With features like SMS, email, eCommerce, event management, a mobile app and more - Wild Apricot is all you need for your growing organization.

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Charles Kreidinger
GB

Support: You are on your own! As others have stated, in a single word, Support is what is lacking. We've been using this for about 6 months after the trial period. During the trial period, Support was excellent. The problem is that you will not learn everything that you will need during that period. After you purchase the product/membership, Support is practically non-existent. Text support is naturally truncated. Email support has taken up to 3 weeks to get a response. Would not recommend them. I also would not pick any products in the Personify family of companies.

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Laura Stigler, Independent Writers of Chicago
GB

Problem. Solved. This landed in my spam. Didn't see it until now. But if I recall, your support was responsive and answered my problem to my satisfaction. As always!

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Blake
GB

Features are not intuitive and… Features are not intuitive and difficult to find how they work. An example; An organization is late on their annual dues but pays for an event. It appears to put the money for the event toward their late dues.

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Nena Gang
GB

Wild Apricot is helpful & patient 24/7. That makes a big difference to a small association! Wild Apricot is consistent, easy to learn and to master. The value of using this software is not just the complexity of learning new features - but the help provided if or when we need guidance along the way. We are a small staff with multiple tasks and interests to stay ahead of our member's needs. Wild Apricot is always there to answer our questions and point us in the right direction to move forward.

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Terri Randall
GB

I truly enjoy working with Wild… I truly enjoy working with Wild Apricot. It's relatively easy to set up and use and there knowledge base has detailed, step-by-step instructions for everything you want to accomplish. I love that new features are being added all the time! Even when I run into a problem or something goes wrong, the support staff has always been super friendly, helpful and very quick to respond.

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