worst website builder worst website builder. 0 assistance 50$ PER MONTH and you can't even chose the system pages the way you want, translate or anything... F*** WILD APRICOT

Support Problems! I've been with Apricot for years and their once superb support is gone. I submitted a support request that was urgent and it has been 4 days and no response. They have changed their interface and updated their system frequently and with each update comes a new issue with how system has worked for my non-profit group. Apricot, please address this shortcoming! PBGV Club of America

I have been a webmaster on Wild Apricot… I have been a webmaster on Wild Apricot for two non-profits for close to a decade. The advantage is that its built in tools allow a non-professional to build and maintain a website and membership database. While I have quibbles, those key processes are excellent. I think the worst aspect of Wild Apricot is their ability to handle text editing. As a webmaster who needs to create and maintain a lot of pages, text is where I spend most of my time. I waste so much time dealing with the idiosyncrasies of this process. My big concern is that after the buy-out a few years ago there seems to be an emphasis on improving profitability. Customer service has gone to hell. New products are all focused on generating additional revenue for the company and haven't been of value to us. Subscription prices are increasing at high rates. The organizations I support are looking for alternatives.

Longtime User - Run Away I have been using Wild Apricot for years, paying their highest-priced tier. Ever since Personify took over, we've seen a steady decline. It's now to the point where the website interface operates so slow, it's nearly impossible to use. Their support system is strictly through chat, and their hours are very limited, they never offer support on weekends or ANY kind of holiday.

DO NOT USE WILD APRICOT DO NOT USE WILD APRICOT. Every request for support for my account takes way over 5 business days for a response, if it's answered at all. On-line documentation is unreadable. I've been with Wild Apricot for about 7 years. Phone support to totally gone, which is interesting as they keep raising prices. I've pinged support, accounting and then a key executive on LinkedIn for my financial update issue and NOTHING. Save yourself and your association the time and agony - go with any other vendor, DO NOT USE Wild Apricot.