Problem. Solved. This landed in my spam. Didn't see it until now. But if I recall, your support was responsive and answered my problem to my satisfaction. As always!

Atvans.org Hi We’ve been using WA for our website and Association software for close to 4 year. We had great success, emailing members, growing our membership, registration for events,online store, newsletters, etc. Our ~4500 members have great praise for the communication the software allows us to do. I could go on, but this just works. No more excell spreadsheets.....

Restrictive and difficult to customise Restrictive and difficult to customise. I've used Wild Apricot for a few years but NOT by choice. It's for a client who uses this platform. Coming from the WordPress background (which I have worked in for over 10 years), I find WA so incredibly frustrating to use. It's got very few theme options, hardly any features (i.e. no contact form widget for starters!) It's so clunky. Avoid, avoid, avoid.

DO NOT USE WILD APRICOT DO NOT USE WILD APRICOT. Every request for support for my account takes way over 5 business days for a response, if it's answered at all. On-line documentation is unreadable. I've been with Wild Apricot for about 7 years. Phone support to totally gone, which is interesting as they keep raising prices. I've pinged support, accounting and then a key executive on LinkedIn for my financial update issue and NOTHING. Save yourself and your association the time and agony - go with any other vendor, DO NOT USE Wild Apricot.

Features are not intuitive and… Features are not intuitive and difficult to find how they work. An example; An organization is late on their annual dues but pays for an event. It appears to put the money for the event toward their late dues.