Support: You are on your own! As others have stated, in a single word, Support is what is lacking. We've been using this for about 6 months after the trial period. During the trial period, Support was excellent. The problem is that you will not learn everything that you will need during that period. After you purchase the product/membership, Support is practically non-existent. Text support is naturally truncated. Email support has taken up to 3 weeks to get a response. Would not recommend them. I also would not pick any products in the Personify family of companies.

Software is great but their "bait and switch" pricing practices suck! I've set up two non-profits using this software based on Wild Apricots published prices. ArWild dot org & whiteriverrefuge dot org. Once set up Wild Apricot slammed us with two significant prices increases... not the usual inflationary prices increase but two prices increases that were on the order of 20-30% each. Sadly I would like to recommend the software but can't due to the over the top "bait and switch pricing" practices exhibited. Feeling gouged!

HIGHLY Recommended Platform for an Integrated Organization Management and Website I moved my writers organization onto Wild Apricot over five years ago and have NEVER regretted it. It automates tasks that used to take hours and brings together membership and event management onto our website platform. It is easy enough to use that we no longer need a developer to maintain the site. When we run into issues the Wild Apricot staff has been very responsive and provides easy to use instructions to resolve questions. They also have plenty of training to help you unlock the power of the platform. HIGHLY recommend it.

Recent technical issue with how the… Recent technical issue with how the website posts the number of registrants and openings for an event. The event page and the Upcoming Events "gadget" doesn't count a registrant with an unpaid balance. This is causing tremendous confusion among our members and event leaders.

Problem. Solved. This landed in my spam. Didn't see it until now. But if I recall, your support was responsive and answered my problem to my satisfaction. As always!