Customer service is non-existent Customer service is non-existent. I've been told for days to utilize the live chat feature - nope, it is not available and hasn't been for days yet we have a paid subscription. The templates are buggy and when you ask a question about why it isn't working you get referred to a FAQ that doesn't address the issue you are having. I don't think there are actual people who work at this company. Plus they are increasing their prices for this below-average software and services.

Software is great but their "bait and switch" pricing practices suck! I've set up two non-profits using this software based on Wild Apricots published prices. ArWild dot org & whiteriverrefuge dot org. Once set up Wild Apricot slammed us with two significant prices increases... not the usual inflationary prices increase but two prices increases that were on the order of 20-30% each. Sadly I would like to recommend the software but can't due to the over the top "bait and switch pricing" practices exhibited. Feeling gouged!

worst website builder worst website builder. 0 assistance 50$ PER MONTH and you can't even chose the system pages the way you want, translate or anything... F*** WILD APRICOT

Features are not intuitive and… Features are not intuitive and difficult to find how they work. An example; An organization is late on their annual dues but pays for an event. It appears to put the money for the event toward their late dues.

I was a webmaster for two non-profit… I was a webmaster for two non-profit organizations and now WildApricot has increased annual subscription fee from $640 to $810 for the same plan. It is about 27% increase that we cannot afford to pass on to our members and customers. So we decided not to renew our subscription with WildApricot and moved to a new platform that supports non-profits and provides discounts.