Support: You are on your own! As others have stated, in a single word, Support is what is lacking. We've been using this for about 6 months after the trial period. During the trial period, Support was excellent. The problem is that you will not learn everything that you will need during that period. After you purchase the product/membership, Support is practically non-existent. Text support is naturally truncated. Email support has taken up to 3 weeks to get a response. Would not recommend them. I also would not pick any products in the Personify family of companies.

Atvans.org Hi We’ve been using WA for our website and Association software for close to 4 year. We had great success, emailing members, growing our membership, registration for events,online store, newsletters, etc. Our ~4500 members have great praise for the communication the software allows us to do. I could go on, but this just works. No more excell spreadsheets.....

Wild Apricot is helpful & patient 24/7. That makes a big difference to a small association! Wild Apricot is consistent, easy to learn and to master. The value of using this software is not just the complexity of learning new features - but the help provided if or when we need guidance along the way. We are a small staff with multiple tasks and interests to stay ahead of our member's needs. Wild Apricot is always there to answer our questions and point us in the right direction to move forward.

Restrictive and difficult to customise Restrictive and difficult to customise. I've used Wild Apricot for a few years but NOT by choice. It's for a client who uses this platform. Coming from the WordPress background (which I have worked in for over 10 years), I find WA so incredibly frustrating to use. It's got very few theme options, hardly any features (i.e. no contact form widget for starters!) It's so clunky. Avoid, avoid, avoid.

Wild Apricot has been a lifesaver the Entegra Coach Owners Association. Wild Apricot has been a lifesaver for our club as we’ve grown to almost 2000 members. We left off using a spreadsheet at @150 members. There is a learning curve, but their Customer Service is very responsive, and have been very patient as we have learned their systems. Their event registration and new payment processing capabilities will really empower our club management goals.