Awful Inconsisent Customer Service After submitting a ticket for a key that didn't work, I received my first response from customer service within a few hours. I responded back immediately with the necessary information and had to wait 2 days before the second response from customer service. I am still waiting for the third response and it has been over a day already. It has been a total 5 days since my purchase and I still don't have a working key. I just went ahead and bought a legitimate key from the publisher and will no longer be recommending or buying anything from CD Key House. Save yourself the trouble and just buy from the publisher.

Support Staff Needed... Apply Within This site promises much but much of it is eye candy. The prices are the best thing about this site but as the saying goes, you get what you pay for. Service and support is abysmal, very slow to respond and when they do, their information is always vague. On my last two purchases I have received the incorrect product or activation keys and as such, both orders were cancelled because they could not fulfill their orders as stated. They advertise that you get your keys immediately by email but every time I have purchased a product I have been forced to wait at least 24 hours. Sometimes it is better to pay full price and forgo the run around by sites like this.

Fantastic, when it works Generally the prices on CDKeyHouse are far lower than those on many other sites. It's unfortunate that about 20% of the time the delivery system is broken. I've had to contact support about receiving blank CD keys multiple times, luckily their support staff is on the ball even if their response can take days. It's clear that the website needs a redesign as it's quite buggy and won't even remember my payment currency. If they can re-work the entire site and fix the blank CD key issue, it would get a full 5 starts from me!

I bought a steam key I bought a steam key, didn't get it after an hour or so. Couldn't login with the credentials they gave me or my email so I couldn't submit a ticket. I contacted PayPal to get it resolved. Hopefully it will.

Recently (talking about July-2017) … Recently (talking about July-2017) cdkeyhouse, is being really slow, not responsive, and careless. I tried to reach them so many times, they are always offline and they never reply to the tickets. I ordered and its been 2 days and still didnt receive the key , i just want a refund now .. i hate the game already !