This has been a game changer for us as… This has been a game changer for us as well. We integrate GrubHub with our POS and are paying roughly 30% in commissions on most orders. With the launch of our virtual brand, we implemented Bento Box and it has saved us a lot of those commissions. The online ordering site built by bento is way better than our POS offers. Support from Bento has been fantastic. Bento is a little behind on the reporting aspect for their platform. They seem to be responsive in other areas of feedback so hopefully that will improve soon. I am very happy with it so far.

Happy to work with BentoBox for the last year We’ve been using BentoBox for about a year now and it’s been a great addition to our overall business. With takeout more prevalent these past months it has captured business we may have otherwise missed out on. My only want is if we could have tracking to know when we have a repeat customer and how many times they have ordered. They would be a useful tool to develop. Thank you.

Their stated delivery time was missed… Their stated delivery time was missed by 15 minutes - they stated they would advise me when my order was out for delivery, never happened. Really not happy with their service

I highly don’t recommend this company I highly don’t recommend this company. They are like scam company. Please please someone who’s interested this company, get away from this company. They supposed to give me 200$ check and 150$ referral Amazon gift card after new contract but I didn’t receive it. Also they don’t have their own app. It means you have to turn on their website every 30 min. The problem is that they will give you trash tablet. This tablet screen turn on only 30min after 30min you have to keep turning on, if not we will miss customers orders. What the XXX!!!! Unprofessional company!!!!

Theft of Funds. Taking money from you and knowing the store is closed. I placed an order online with bento box at 7:30 pm. I received confirmation that my order will be ready for pick up at 7:54. I received another text that my order is ready to be picked up. I get to the store, and the store is closed indefinitely. I called customer service and they said they couldn’t refund my money and that I had to wait until the store opened back up to deal with them. This is horrible customer service and theft of funds. They should be sued immediately for taking people’s money and refusing to have any accountability in their errors! DO NOT USE their service