Bento as an In House Delivery Service We just started using Bento Box for our delivery service to cut down on 3rd party delivery fees. So far it has been a game changer. Very user friendly, lots of great extras- I especially like being able to customize emails and promo codes to send directly to customers. I will be using it for the long haul!

Ease of Use, But Want Advanced Features Overall, BentoBox is an easy way to maintain a website & online store. However, I wish the online store functions were a little more advanced so that various data can be tracked, information easily seen, as well as an easier shopping cart that can be integrated quickly and easily with 3rd party distributors. In other words, it may be a little TOO simple.

This has been a game changer for us as… This has been a game changer for us as well. We integrate GrubHub with our POS and are paying roughly 30% in commissions on most orders. With the launch of our virtual brand, we implemented Bento Box and it has saved us a lot of those commissions. The online ordering site built by bento is way better than our POS offers. Support from Bento has been fantastic. Bento is a little behind on the reporting aspect for their platform. They seem to be responsive in other areas of feedback so hopefully that will improve soon. I am very happy with it so far.

Corporate Policy? Corporate Policy? I tried to schedule a technical demo for myself since I handle the nuts and bolts of a restaurant's online presence and another user interface demo for my client who owns the restaurant. I was told that they have a 1-demo policy. I explained that my client is very busy (like filming a television show busy), but has entrusted me to work out the feasibility of migrating to a new online platform. They still said no. I then asked if I could get the salesperson's contact info to help schedule a joint demo. I was told they don't send out emails and that he would call me back in a week. Bentobox literally just lost an easy customer.

highly recommend This is an awesome, user friendly system that allows us to update our website anytime we need to. We used to wait weeks for updates from our last company, this one is at our finger tips, allowing us to promote specials and holidays. Set up was easy and everyone has been so helpful! Definitely recommend BentoBox!