Bento as an In House Delivery Service We just started using Bento Box for our delivery service to cut down on 3rd party delivery fees. So far it has been a game changer. Very user friendly, lots of great extras- I especially like being able to customize emails and promo codes to send directly to customers. I will be using it for the long haul!

Their stated delivery time was missed… Their stated delivery time was missed by 15 minutes - they stated they would advise me when my order was out for delivery, never happened. Really not happy with their service

where is the accountability with… where is the accountability with BentoBox? Why can't the customer contact the delivery service? There doesn't seem to be a way for BentoBox to be held accountable for the delivery service itself. Instead, the app directs the customer to contact the restaurant for status.

highly recommend This is an awesome, user friendly system that allows us to update our website anytime we need to. We used to wait weeks for updates from our last company, this one is at our finger tips, allowing us to promote specials and holidays. Set up was easy and everyone has been so helpful! Definitely recommend BentoBox!

They let you order from closed restaurants, and your first clue is a 3 hour pickup on a 30-40 minute order I ordered via bentobox with availability for a pickup order within 30-40 minutes. Then the email showed up and said the food would be ready in three and a half HOURS. There's no way to cancel the order. The restaurant won't pickup the phone. So we drive there, hoping we can show the receipt and even if we have to wait, we can still get food, but the place is closed, during their marked business hours. They charged my card immediately, but there's no food. Long story short, double check the place you're ordering from is actually open before clicking that button.