Chie Dambara
GBI can’t believe I have to give them a… I can’t believe I have to give them a star. I don’t know how they’re still in business. They charged me for two months ($400) while they were “designing” my website. When they finally delivered the design, it was horrific. I can’t even begin to explain how terrible of a job they did. I immediately asked for a refund and they stopped responding. This is a disgusting company taking advantage of small business owners. Charging them for undelivered services.
Zeno B
GBI highly don’t recommend this company I highly don’t recommend this company. They are like scam company. Please please someone who’s interested this company, get away from this company. They supposed to give me 200$ check and 150$ referral Amazon gift card after new contract but I didn’t receive it. Also they don’t have their own app. It means you have to turn on their website every 30 min. The problem is that they will give you trash tablet. This tablet screen turn on only 30min after 30min you have to keep turning on, if not we will miss customers orders. What the XXX!!!! Unprofessional company!!!!
Rick and Heidi Claeys
GBCannot use emailed promo code Attempted to use an email promo code when ordering online that was sent to me by Bento through the restaurant's website. First the application indicated that the promo code was OK but wanted me to enter a 'valid email address' which I did. The app responded by saying that the address was invalid and removed the promo code from the order. I used Firefox as my browser and have found that it doesn't always work well with a few applications. Perhaps this is the cause of the error? Nothing I tried would allow me to use the promo code. The restaurant refused to manually take the $6 off my order stating that I had to complain to bentobox.com. The offer expires on 11/26 and I don't plan on ordering from that vendor before that date. Am I out the $6? The restaurant was the Los Tres Amigos location in Mason, Michigan.
Kya
GBTheft of Funds. Taking money from you and knowing the store is closed. I placed an order online with bento box at 7:30 pm. I received confirmation that my order will be ready for pick up at 7:54. I received another text that my order is ready to be picked up. I get to the store, and the store is closed indefinitely. I called customer service and they said they couldn’t refund my money and that I had to wait until the store opened back up to deal with them. This is horrible customer service and theft of funds. They should be sued immediately for taking people’s money and refusing to have any accountability in their errors! DO NOT USE their service
Rachel Maw
GBBentoBox is amazing BentoBox is amazing. Their customer service is top notch. Their platform is user friendly and visually appealing. From the moment we decided to go with BentoBox we've been delighted every step of the way. Their online ordering was super simple to setup. They respond to all of my support emails within hours, even on the weekend. I highly recommend them!