Massive Security Risk I used BentoBox’s Google integration to purchase a meal from a local restaurant. Somehow, a completely random person was able to call and cancel my order in the 10 minutes between order and arrival at the restaurant. Bentobox is unable to explain how this unknown person was able to get my information, call, and cancel my order. I fear my card data is now stolen. Do not use this service. EDIT: Restaurant - John Brewer’s Tavern Location - Waltham, MA Date - May 7th, 2022 I spoke to customer service on the phone right after the event and they stated they could not help or even call me back with an update. They also stated it wasn’t a security concern, refused to escalate to a manager, and ensured me it is simply an “engineering issue.”

Their stated delivery time was missed… Their stated delivery time was missed by 15 minutes - they stated they would advise me when my order was out for delivery, never happened. Really not happy with their service

Corporate Policy? Corporate Policy? I tried to schedule a technical demo for myself since I handle the nuts and bolts of a restaurant's online presence and another user interface demo for my client who owns the restaurant. I was told that they have a 1-demo policy. I explained that my client is very busy (like filming a television show busy), but has entrusted me to work out the feasibility of migrating to a new online platform. They still said no. I then asked if I could get the salesperson's contact info to help schedule a joint demo. I was told they don't send out emails and that he would call me back in a week. Bentobox literally just lost an easy customer.

Never shipped item & refused to answer… Never shipped item & refused to answer messages. DO NOT BUY FROM THIS dishonest COMPANY!!!

I can’t believe I have to give them a… I can’t believe I have to give them a star. I don’t know how they’re still in business. They charged me for two months ($400) while they were “designing” my website. When they finally delivered the design, it was horrific. I can’t even begin to explain how terrible of a job they did. I immediately asked for a refund and they stopped responding. This is a disgusting company taking advantage of small business owners. Charging them for undelivered services.