where is the accountability with… where is the accountability with BentoBox? Why can't the customer contact the delivery service? There doesn't seem to be a way for BentoBox to be held accountable for the delivery service itself. Instead, the app directs the customer to contact the restaurant for status.

Their stated delivery time was missed… Their stated delivery time was missed by 15 minutes - they stated they would advise me when my order was out for delivery, never happened. Really not happy with their service

highly recommend This is an awesome, user friendly system that allows us to update our website anytime we need to. We used to wait weeks for updates from our last company, this one is at our finger tips, allowing us to promote specials and holidays. Set up was easy and everyone has been so helpful! Definitely recommend BentoBox!

BentoBox is amazing BentoBox is amazing. Their customer service is top notch. Their platform is user friendly and visually appealing. From the moment we decided to go with BentoBox we've been delighted every step of the way. Their online ordering was super simple to setup. They respond to all of my support emails within hours, even on the weekend. I highly recommend them!

Cannot use emailed promo code Attempted to use an email promo code when ordering online that was sent to me by Bento through the restaurant's website. First the application indicated that the promo code was OK but wanted me to enter a 'valid email address' which I did. The app responded by saying that the address was invalid and removed the promo code from the order. I used Firefox as my browser and have found that it doesn't always work well with a few applications. Perhaps this is the cause of the error? Nothing I tried would allow me to use the promo code. The restaurant refused to manually take the $6 off my order stating that I had to complain to bentobox.com. The offer expires on 11/26 and I don't plan on ordering from that vendor before that date. Am I out the $6? The restaurant was the Los Tres Amigos location in Mason, Michigan.