Al the pal
GBDon’t do business with this company as… Don’t do business with this company as there is really no worthwhile value offered for the high dollars spent monthly. They make a website for ur business but u don’t own or control it...in fact they use that against u..they charge $199/month or 119/month for hosting which is basically $25 or so everywhere else...waste of money, maybe was good when world was not that internet savvy like today...all ur money basically provides employment to their people....u really insulting your intelligence if u choose to work with them...bet this company is not gonna be around too long until they make dramatic changes....feel bad for folks who invested millions in this half baked idea of a company....
Travis
GBMassive Security Risk I used BentoBox’s Google integration to purchase a meal from a local restaurant. Somehow, a completely random person was able to call and cancel my order in the 10 minutes between order and arrival at the restaurant. Bentobox is unable to explain how this unknown person was able to get my information, call, and cancel my order. I fear my card data is now stolen. Do not use this service. EDIT: Restaurant - John Brewer’s Tavern Location - Waltham, MA Date - May 7th, 2022 I spoke to customer service on the phone right after the event and they stated they could not help or even call me back with an update. They also stated it wasn’t a security concern, refused to escalate to a manager, and ensured me it is simply an “engineering issue.”
Zeno B
GBI highly don’t recommend this company I highly don’t recommend this company. They are like scam company. Please please someone who’s interested this company, get away from this company. They supposed to give me 200$ check and 150$ referral Amazon gift card after new contract but I didn’t receive it. Also they don’t have their own app. It means you have to turn on their website every 30 min. The problem is that they will give you trash tablet. This tablet screen turn on only 30min after 30min you have to keep turning on, if not we will miss customers orders. What the XXX!!!! Unprofessional company!!!!
Dan P
GB4 years of complete customer joy We've been using Bento Box for 4 years and have always received excellent attention and service. Our ability to control website changes has been smooth and easy for any of our managers. We've frequently changed text and images to keep the site fresh. Anytime we've had difficulty (sometimes with quality of image we are trying to update), customer service supports our needs immediately! Very happy.
Annie
GBEase of Use, But Want Advanced Features Overall, BentoBox is an easy way to maintain a website & online store. However, I wish the online store functions were a little more advanced so that various data can be tracked, information easily seen, as well as an easier shopping cart that can be integrated quickly and easily with 3rd party distributors. In other words, it may be a little TOO simple.