Happy to work with BentoBox for the last year We’ve been using BentoBox for about a year now and it’s been a great addition to our overall business. With takeout more prevalent these past months it has captured business we may have otherwise missed out on. My only want is if we could have tracking to know when we have a repeat customer and how many times they have ordered. They would be a useful tool to develop. Thank you.

Web site does not display restaurant menu pictures properly on smartphone screens For the most part the company has been good and they work hard to add value, but at over $3000 a year, you would expect the restaurant menu item pictures show up correctly on cell phones, which is the device the majority of people use to order takeout. While my menu items photos display correctly on a PC, they display a tiny band on a phone screen, basically not showing what the food looks like at all. I was wondering why my bentobox sales are so dismal. Now I now. Customers can't see the pictures on their phones. I have reached out to support, which says they have their limitation on the template used for displaying web sites. I reached out to Bentobox Cofounder who said would look into it, but never responded back. The reason for my poor rating for the company is if a web site that is supposed to display a restaurant menu properly with the photos, cannot do that, then it is not useful. If my customers can't tell what a dish would look like on their cell phones, then the menu might as well not have any pictures at all, and no matter how much marketing effort Bentobox puts into value-added other stuff, the main premise is broken and as a result Bentobox has failed me.

BentoBox is amazing BentoBox is amazing. Their customer service is top notch. Their platform is user friendly and visually appealing. From the moment we decided to go with BentoBox we've been delighted every step of the way. Their online ordering was super simple to setup. They respond to all of my support emails within hours, even on the weekend. I highly recommend them!

4 years of complete customer joy We've been using Bento Box for 4 years and have always received excellent attention and service. Our ability to control website changes has been smooth and easy for any of our managers. We've frequently changed text and images to keep the site fresh. Anytime we've had difficulty (sometimes with quality of image we are trying to update), customer service supports our needs immediately! Very happy.

They have friendly staff They have friendly staff. My biggest issue is the work. I paid a lot of money for them to build me a website. They built a website with a catering store because they felt this would be best for my specific needs. I didn't understand this since I am an online Grocery store, they gave me a catering menu that a restaurant would use. I informed them I did not like the template they used because it did not really work for me. The staff was unable to make any real changes. So after paying all this money I have to use a website and hopes it works. The template they used asked for a delivery address and I do not make deliveries. The only thing they were able to do was add a note stating that there are no deliveries. HOW CONFUSING IS THAT. The design of the website is simple (which is what I needed) but it's so simple I could have done it myself instead of paying the prices I currently pay monthly. I have another business which I created the website myself and I believe it looks more professional than the one Bento Box built. They also have no application you can use, no way of exporting item list, basic functions that should be available are not. I currently still have BentoBox since this is a new business and funds are low, but once I am able to have my website recreated with a different company I will if nothing changes.