Theft of Funds. Taking money from you and knowing the store is closed. I placed an order online with bento box at 7:30 pm. I received confirmation that my order will be ready for pick up at 7:54. I received another text that my order is ready to be picked up. I get to the store, and the store is closed indefinitely. I called customer service and they said they couldn’t refund my money and that I had to wait until the store opened back up to deal with them. This is horrible customer service and theft of funds. They should be sued immediately for taking people’s money and refusing to have any accountability in their errors! DO NOT USE their service

Happy to work with BentoBox for the last year We’ve been using BentoBox for about a year now and it’s been a great addition to our overall business. With takeout more prevalent these past months it has captured business we may have otherwise missed out on. My only want is if we could have tracking to know when we have a repeat customer and how many times they have ordered. They would be a useful tool to develop. Thank you.

I can’t believe I have to give them a… I can’t believe I have to give them a star. I don’t know how they’re still in business. They charged me for two months ($400) while they were “designing” my website. When they finally delivered the design, it was horrific. I can’t even begin to explain how terrible of a job they did. I immediately asked for a refund and they stopped responding. This is a disgusting company taking advantage of small business owners. Charging them for undelivered services.

Their stated delivery time was missed… Their stated delivery time was missed by 15 minutes - they stated they would advise me when my order was out for delivery, never happened. Really not happy with their service

Corporate Policy? Corporate Policy? I tried to schedule a technical demo for myself since I handle the nuts and bolts of a restaurant's online presence and another user interface demo for my client who owns the restaurant. I was told that they have a 1-demo policy. I explained that my client is very busy (like filming a television show busy), but has entrusted me to work out the feasibility of migrating to a new online platform. They still said no. I then asked if I could get the salesperson's contact info to help schedule a joint demo. I was told they don't send out emails and that he would call me back in a week. Bentobox literally just lost an easy customer.