Corporate Policy? Corporate Policy? I tried to schedule a technical demo for myself since I handle the nuts and bolts of a restaurant's online presence and another user interface demo for my client who owns the restaurant. I was told that they have a 1-demo policy. I explained that my client is very busy (like filming a television show busy), but has entrusted me to work out the feasibility of migrating to a new online platform. They still said no. I then asked if I could get the salesperson's contact info to help schedule a joint demo. I was told they don't send out emails and that he would call me back in a week. Bentobox literally just lost an easy customer.

I highly don’t recommend this company I highly don’t recommend this company. They are like scam company. Please please someone who’s interested this company, get away from this company. They supposed to give me 200$ check and 150$ referral Amazon gift card after new contract but I didn’t receive it. Also they don’t have their own app. It means you have to turn on their website every 30 min. The problem is that they will give you trash tablet. This tablet screen turn on only 30min after 30min you have to keep turning on, if not we will miss customers orders. What the XXX!!!! Unprofessional company!!!!

Web site does not display restaurant menu pictures properly on smartphone screens For the most part the company has been good and they work hard to add value, but at over $3000 a year, you would expect the restaurant menu item pictures show up correctly on cell phones, which is the device the majority of people use to order takeout. While my menu items photos display correctly on a PC, they display a tiny band on a phone screen, basically not showing what the food looks like at all. I was wondering why my bentobox sales are so dismal. Now I now. Customers can't see the pictures on their phones. I have reached out to support, which says they have their limitation on the template used for displaying web sites. I reached out to Bentobox Cofounder who said would look into it, but never responded back. The reason for my poor rating for the company is if a web site that is supposed to display a restaurant menu properly with the photos, cannot do that, then it is not useful. If my customers can't tell what a dish would look like on their cell phones, then the menu might as well not have any pictures at all, and no matter how much marketing effort Bentobox puts into value-added other stuff, the main premise is broken and as a result Bentobox has failed me.

Don’t do business with this company as… Don’t do business with this company as there is really no worthwhile value offered for the high dollars spent monthly. They make a website for ur business but u don’t own or control it...in fact they use that against u..they charge $199/month or 119/month for hosting which is basically $25 or so everywhere else...waste of money, maybe was good when world was not that internet savvy like today...all ur money basically provides employment to their people....u really insulting your intelligence if u choose to work with them...bet this company is not gonna be around too long until they make dramatic changes....feel bad for folks who invested millions in this half baked idea of a company....

Massive Security Risk I used BentoBox’s Google integration to purchase a meal from a local restaurant. Somehow, a completely random person was able to call and cancel my order in the 10 minutes between order and arrival at the restaurant. Bentobox is unable to explain how this unknown person was able to get my information, call, and cancel my order. I fear my card data is now stolen. Do not use this service. EDIT: Restaurant - John Brewer’s Tavern Location - Waltham, MA Date - May 7th, 2022 I spoke to customer service on the phone right after the event and they stated they could not help or even call me back with an update. They also stated it wasn’t a security concern, refused to escalate to a manager, and ensured me it is simply an “engineering issue.”