Felix Arabia
FRVery disappointing and misleading… Very disappointing and misleading service. Also, they refuse to answer your questions with direct answers. Every time I would ask a technical question before subscribing, they would refer me to a link to the website; no straight answers. Most of the features required the phone to be rooted which again wasnt mentioned until after I subscribed.
Bauer Aus Bozen
DEToo disappointing. Initially, it made a good impression, but !!!! 1) They deleted all the stored data, although I had an active subscription. Without any notification. Simply because the phone app hadn't been contacting their cloud for 29 days.... What an ugly move. Really disgusting. 2) Their app is easily caught by the android system anti-malware ... Well, sorry, I'm too disappointed.
Joshua Church
GBThey don't really offer a refund They don't really offer a 10-day money-back guarantee. At least not in my case. This is day 10 for me and I have requested a refund 5x due to the service being unable to pull the promised data and locking the monitored user's Apple account. They completely ignore my requests for a refund and every time just refer me to support articles or tell me to try again.
JayeRRR
GBSimply horrible Simply horrible. Install directions were hard to follow so I started a chat. I was told that I'd need certain credentials on the phone I wanted to monitor and when I said I didn't have them, I was told I could get a 50% refund even though it says, in giant letters, 100% satisfaction guarantee. Super obnoxious cs rep, too
Louis Crane
GBCustomer Support was Helpful The app works fine on Android 11. Installation was a bit tricky for me. Had to get help of their live support. Their CR was very helpful and guided me through the whole process patiently.