JayeRRR
GBSimply horrible Simply horrible. Install directions were hard to follow so I started a chat. I was told that I'd need certain credentials on the phone I wanted to monitor and when I said I didn't have them, I was told I could get a 50% refund even though it says, in giant letters, 100% satisfaction guarantee. Super obnoxious cs rep, too
Louis Crane
GBCustomer Support was Helpful The app works fine on Android 11. Installation was a bit tricky for me. Had to get help of their live support. Their CR was very helpful and guided me through the whole process patiently.
Ryan
GBProgram does not work no money back Program does not give you info for 24 hours!! New phones do not work. No record calls, the internet records cookies not sites and no specifics. No Google play monitoring type application. Web access is non intuitive . They will not honor money back guarantee. I downloaded within 20 minutes saw it was not functional like portrayed. Though tech was nice he told me they spend money on the program so money back did not mean money back. Google will not allow an app on their site....they used to have one. Now without it you get the web portal which is worthless.
Felix Arabia
FRVery disappointing and misleading… Very disappointing and misleading service. Also, they refuse to answer your questions with direct answers. Every time I would ask a technical question before subscribing, they would refer me to a link to the website; no straight answers. Most of the features required the phone to be rooted which again wasnt mentioned until after I subscribed.
Rex Landry
GBYou need access to the device for it to… You need access to the device for it to work. I'm not sure what good spyware is if you have to get the device every day for 2 factor authentication with their software. If I have the device, I don't need the software. I'm not sure they understand the concept of spyware. Also, you can see that the monitoring is on the phone, the vpn is turned on and anyone that looks at that will know they didn't turn it on and then turn it off. I've spent 2 days, trying to get it to work and it doesn't. I constantly need access to the device, which again, if I had I wouldn't need the software.