Great prices Ordered a graphic card for my desktop from them at unbelievable price. I was a bit suspicious but wanted to try them out. The card came in a desired deadline and is working great. The packaging was excellent, shipping was fast, overall great experience.

I never leave reviews, but these guys are awful I have stared at the screen for about a minute thinking about how to describe the customer service I received. Absolutely awful. They took over a month to send me a couple chargers and another cord, sent me 2/3 of my order with no explanation as to why an item was missing, waited for me to call in order to refund me for the third item ("oh yeah, we don't have that item anymore") and now are saying they're going to charge a 20% restocking fee and charge me shipping for the items that took a month to get to my house! Just wow. I never leave reviews, but I would highly advise not shopping here.

Customer Service that cares Found this site when I was looking for a lock for a garden door. They had a good price and a awesome variety in stock. I managed to mess up the shipping info, but after talking to a person on the phone, we concluded the order in a satisfactory manner. Well done Neobits, well done.

Misleading advertising and restocking fees. Confusing advertising caused me to place an order that shouldn't have been placed. They charged 20% to return and you have to cover shipping both ways. All and all they basically stole $400 from me in fees for their mistake. NEVER buying from them again and telling all my friends.

Excellent Excellent, personalized customer service. I was worried by other reviews I read... Instead, form the first moment, I was treated very nicely, service was professional and impeccable, items in stock, shipped promptly, delivered perfectly on time. Couldn't be better.