I never leave reviews, but these guys are awful I have stared at the screen for about a minute thinking about how to describe the customer service I received. Absolutely awful. They took over a month to send me a couple chargers and another cord, sent me 2/3 of my order with no explanation as to why an item was missing, waited for me to call in order to refund me for the third item ("oh yeah, we don't have that item anymore") and now are saying they're going to charge a 20% restocking fee and charge me shipping for the items that took a month to get to my house! Just wow. I never leave reviews, but I would highly advise not shopping here.

Fast shipment Now, I only ordered from them once, but the experience was great. I ordered Generac back up generator, thought I'll be waiting for it to arrive at least 3 or 4 week, but it was at my door within a week.

Stay Away I ordered sony headphones and waited over a week and nothing from them. I inquired if they have started on my order and they replied with that they cancelled my order because they priced it wrong and that I would need to pay more money to continue to process my order. I tried to go to their website to see what the new price was but it seems like their site doesn't work anymore. Still waiting for the refund on my card. it seems like they are out for my credit card information. going to have to cancel my card and get new ones now

Bait and switch Bait and switch. I ordered and paid for (2) 8" dia. 90 degree stamped sheet metal duct elbows. Two weeks later I received a string of Emails telling me the minimum order quantity was 3 and did I wish to order three or cancel. I replied I ordered and paid for two and if they could not fulfill my order for (2) then cancel. Another week of no activity or communication and I finally called and told them to cancel. Nothing ever mentioned on the website of ordering page about minimum quantities. I would avoid them.

Heed the warnings from 75% of the reviewers on this site and stay away from Neobits.com I called to verify that they had the item in stock, which they said they did. After 4 weeks of "backordered", I called and the rep said it was supposed to ship within 48 hrs. Of course it never arrived so I submitted the refund paperwork. Apparently the accounting department hasn't bothered to process it for a week but the rep today said they should be processing it "shortly". Understand that this company does not carry any stock, will tell you whatever you want to hear to submit the order, and won't care if it ever arrives to you. I am calling my C/C company and having them reverse the charges. Neobits are crooks.