Consider me one happy customer. Consider me one happy customer. I am so happy with my local Ace in Bristol,Va. the guys there especially Matt and Nathan are always willing to help me. Really I haven’t met anyone working there that hasn’t been willing. It’s like stepping back in time when people appreciated their customers and you don’t feel like an inconvenience to them. Thank you all for all you do. Thank you Ace for allowing your employees to be their best for your customers.

Love Ahwatukee ACE Im speaking for the ACE hardware in Ahwatukee Foothill in AZ. The customer service every single time is above and beyond! Everyone is always willing to walk you right to where you need to find an item and you never have to search for someone when you need help. I am always asked if i need help finding something within the first few minutes of walking in. Both the really young and older employees have been spot on for the past year I have been going there.

GREAT HELPER - Sad people I wasn’t looking for a genie in a bottle but i got one. Martha at the Ace in Danbury CT is an angel. I had her for 30 minutes helping me find all the right screws for my kids projects. It was amazing. The internet cant do what she did. Best helper I’ve ever had in a store. However the other people in the store lack enthusiasm, they lack charisma. It’s bleak.

Ace Grants Pass OR Ace Grants Pass OR Thank you Gary / Mike and staff for Super chainsaw customer service. They went above n beyond the call to order my part and assist me on multiple occasions and even helped top off my log splitter hydraulic oil.

Great Lakes Ace Hardware Horrible Customer Service Bought a grill from Great Lakes Ace Hardware in Grand Rapids MI. Delivers were supposed to call prior to delivery but they did not. They left the grill in an obscure place, caused us to search the neighborhood for hours thinking someone had taken the grill after delivery. Manager at the store said "Sorry" but did not offer compensation or understanding. We will never shop at Great Lakes Ace Hardware again. Super poor customer service!