Disappointing Support Experience with RapidAPI We tried multiple channels to contact RapidAPI's support, including emails and online forms, but we didn't receive any updates for two weeks. They keep repeating that their engineering team will review our case and nothing happens after that. Very bad experience with RapidAPI.

Don't reinvent the API wheel but leverage Rapid API instead! This is a great service for leveraging prebuilt api's for your applications. There is no need to reinvent the wheel. Through Rapid API, you can take advantage of a market place of API's that connect to a breath of platforms. The billing and usage calculation is very easy to understand and use. There is no need to worry about being throttled by certain platforms when trying to access their data when using Rapid API since they have a great infrastructure to prevent that from happening. There customer service is also very responsive. We have had a great experience with Rapid API so far and look forward to using them for more API's in the future.

Customer service non existing I accidentally stopped my subscription to an API on the same day I was charged. I contacted support right away to tell them about the mistake and asked for them to reinstate the subscription since it is a full month I have been charged. The answer was that they cannot do that and I will need to pay for another subscription.

RapidAPI stopped working without warning My students were using RapidAPI in their mobile app to get hotel information - worked really well until the day of the competition, when it didn't work at all - like they had turned it off. They don't offer any feedback or help. Very disappointed. Very terrible - be very careful using these.

It says you have reached you usage limit even if you haven't used 1% of what you purchased Stopped working for no reason. I used a small fraction of the allowed monthly quota of API calls, less than 1%, but I was prevented from using it further on the grounds that I had reached my monthly quota. Customer support don't reply, no matter how many times you create support tickets. All you get is the automated auto-respond email. Very poor customer service. Very poorly designed APIs.