I too cancelled my subscription right… I too cancelled my subscription right away and lost access, what company does that? Shameful behavior. Plus the API stopped working the very same day.

Waiting two weeks for an answer which… Waiting two weeks for an answer which informed me the case is transferred to the engineering team. And after the engineering team is informed I got this " cannot give an estimated time for when someone will be able to take action on this, but thank you for reporting the issue!" My support need is related to your billing function for my customers. How can I use your platform with this kind of support???

Disappointing Support Experience with RapidAPI We tried multiple channels to contact RapidAPI's support, including emails and online forms, but we didn't receive any updates for two weeks. They keep repeating that their engineering team will review our case and nothing happens after that. Very bad experience with RapidAPI.

Customer service non existing I accidentally stopped my subscription to an API on the same day I was charged. I contacted support right away to tell them about the mistake and asked for them to reinstate the subscription since it is a full month I have been charged. The answer was that they cannot do that and I will need to pay for another subscription.

I both write APIs and use APIs on here I both write APIs and use APIs on here, though I more so manage the APIs I've written. Writing APIs: They provide an excellent UI for testing and providing information about your API as well as solid analytics. The analytic views are buggy and the payment method set up is only allowing paypal which means not only does rapidapi take a cut, but paypal takes a cut as well. The payments come out super late. There is almost no protection from fraudulent users, I have one using free accounts (40 different ones) who has gone way over and will be charged at the end of the month, but there is nothing I can do to limit his ability to do this except outright block him or cancel his card (and thus never get paid). Overall, it is way worth setting up with their platform instead of building your own infrastructure. As a user: I have not had any issues with incorrect api call counts. I've also had good experience with seeing what data i sent to their API.