$5000 in overage charges, cant investigate, cant limit risk. I subscribe to a $35 service. Logged in to find $5000+ spend in overage charges, I asked for IP addresses querying and limits, their reply (should have been internal): We do not disclose the IP address of the request as it's not part of the information we typically share with consumers. Additionally, we do not provide more detailed logs beyond the last 200 on the Public Hub. Regarding protection, it's the responsibility of the consumer to implement mechanisms to block a certain number of calls on their server side; it is not our responsibility. --- This company does NOT understand security and it will put you at risk.

I both write APIs and use APIs on here I both write APIs and use APIs on here, though I more so manage the APIs I've written. Writing APIs: They provide an excellent UI for testing and providing information about your API as well as solid analytics. The analytic views are buggy and the payment method set up is only allowing paypal which means not only does rapidapi take a cut, but paypal takes a cut as well. The payments come out super late. There is almost no protection from fraudulent users, I have one using free accounts (40 different ones) who has gone way over and will be charged at the end of the month, but there is nothing I can do to limit his ability to do this except outright block him or cancel his card (and thus never get paid). Overall, it is way worth setting up with their platform instead of building your own infrastructure. As a user: I have not had any issues with incorrect api call counts. I've also had good experience with seeing what data i sent to their API.

Waiting two weeks for an answer which… Waiting two weeks for an answer which informed me the case is transferred to the engineering team. And after the engineering team is informed I got this " cannot give an estimated time for when someone will be able to take action on this, but thank you for reporting the issue!" My support need is related to your billing function for my customers. How can I use your platform with this kind of support???

Everything is made so hard Everything is made incredibly difficult. Docs are almost always wrong, and if they aren't very hard to understand. They have several different site navs, and for some reason, the main thing people go there for is buried deep in one of those. Don't end up on the wrong page though, you won't be able to find any of the APIs you are subscribed to. Do yourself a favour, just go straight to the provider.

Exceeded rate limit by accident Exceeded rate limit by accident. Received mail telling me that i "may" incur additional fees. Logged into site -no red flags, or an overview of said fees. Later i was charged more then 10X my montly subscription for exeeding the limit by 1.5X my quota. What a scammy business!