Being with flywheel for a number of… Being with flywheel for a number of years it was good and the support was amazing, helpful and they went the extra mile. Since WP Engine bought the company the support has become no existent for a 'MANAGED' wordpress hosting company. I am in the process of moving my sites away due to the poor support and the fact that the websites I host have now slowed down to a crawl. If you ask for more resources they want to charge you more. 2 years ago I would of sang Flywheels praises but now I'd recommend you avoid. There are a ton of better companies out there.

Monthly subscription requires 30-days notice to cancel per WP Engine Terms of Service Be advised that Flywheel, per WP Engine's Terms of Service (WP Engine acquired Flywheel within the past few years), requires 30-days notice to cancel a monthly subscription. I've canceled many monthly subscriptions in my life. My consistent experience has been that you can cancel at any point in the billing cycle. No prorated refund, but no charges beyond what you've already paid either. That's a fair and reasonable way to operate. There are solid managed WordPress providers out there that do not require a 30-day notice should you decide to cancel. I never intend to do business with Flywheel again.

Terrible customer support Terrible customer support. Their payment gateway was not able to charge my card?paypal even though funds were available and cards were working with other website. I've been a customer for around 3 years and their customer support has declined significantly in that time. I will be moving my sites to another hosting provider ASAP....

Great Dashboard, Awful Company and Servers This hosting company was great to start with and then as we used them as an agency, we quickly found that the servers are not fit for purpose. The servers don't have enough power to update plugins without crashing the entire website. The absolute reason for this poor review, however, is that they lock down a lot of the core WP files so when you want to leave, it's incredibly difficult. Our new hosting company tried for a week to get sites away and couldn't without using migration plugins. This resulted in having to use their services for more time while we got all 50 of our websites off. Their tactic seems to be to make it incredibly hard to leave so you have to pay for more time with them. This was all relayed to our client handler who didn't seem to care at all. I would say ok for hosting one small site. Agencies should avoid at all costs.

We move over in January 2023 We move over in January 2023. The website has the poorest performance and tragic traffic conditions, with 50% rating from a 99% rating on Lighthouse and most pages not indexed. They brought on an enormous workload. I hate them!