Radio shack's warranty's are a scam! I purchased a ZTE Muve phone from Radio shack, The service man also recommended I purchase the 2 YEAR extended warranty. He said for 2 years it would cover anything that the manufacture would not cover, including, theft, loss, broken, washed, dried, dropped in a toilet, etc....After only 5 months, I accidentally left my phone in the rain. I went back to Radioshack to exchange my phone as promised! And NOW to be told "I'M sorry we switched warentee's and no longer carry that one, We now carry the "IT HAPPENS warranty" So they can't help me? WHAT A RIP OFF! I dont care who you switched to, They should of contacted me and at least offer me the option to purchase the new one, or as I believe honor my contract and the 2 yr warranty that I purchased. SO all you people who purchased a phone and warranty from Radioshack, you should know that your NO LONGER Covered! Is this how radioshack rips their customers off? collect money for warranty's and then change their insurance providers every other month? I WILL NEVER BUY FROM RADIOSHACK AGAIN! I WANT MY NEW PHONE AND MY WARRANTY HONORED AS PROMISED From: Terry (Brook Park)

RadioShack is the best they have good… RadioShack is the best they have good products and they work all the time they check them out before they send us and I like to listen to their stuff and they have good equipment

Generally, store reps lack technical understanding and are totally untrained Generally, store reps lack technical understanding and are totally untrained. This is not my father's RadioShack. Knowledge they lack, Here at Rodio Shack Stay away from their crew Before you get screw

Avoid Radio Shack, sane yourself the pain Radio Shack has just lost a customer for life over a $4-$5 dollar item. On 01-23-2014 I went to this radio shack to return a coax cable worth about $4-$5. I didn't have a receipt and was happy getting a store credit. But the lady behind the counter said she needed to find my exact purchase record in order to give the credit. Really? Then after waiting for her to search the system and her checking my credit cards, she said since my purchase was not within 30 days, I simply could not return the item. This item was brand new in the packaging, only a few dollars, and I can't get a store credit for it??? I just left the item on the counter and left without the credit. That's how much that item is worth. Radio Shack and this lady are ridiculous. In this market when every other company offers convenient anytime returns, no questions asked, Radio Shack is an atrocity to consumers. Save yourself from the "I don't care about you and don't need your business" attitude at Radio Shack, and go shop at Amazon, Target, Best Buy, etc., etc.

I ordered a Micro Cassette player from… I ordered a Micro Cassette player from radioshack.com. The player was $19.99 plus $2.99 shipping and $1.38 PA State Tax. I called within 5 minutes to cancel the order because what they advertised as a micro cassette player on the acknowledgement was a plain cassette player. Really much different and will not play microcassettes. When I called they said the order was already "in process". "When you receive the product you will get a full refund". I received the product and when had them print the return shipping label the cost of the USPS label was over $15.00 and my refund on a almost $25.00 was a little over $5.00. What a rip off.