Richard Willner Best experience ever, Mgr.Richard Willner Was extremely helpful, I had a lot of questions, He was oh so patient. I love shopping there due to outstanding customer service. Why can't more business be like this? Total pleasure, looking forward to shopping there again. Thank you Richard and RadioShack Store #8923

Radio Shack is a scam. Do not buy anything from them. Radio Shack is a scam. They sell cheap junk that does not work. When you try to return it they demand that you produce a video "evidencing" that the item does not work. Then they try to get you to pay the return shipping to send back the junk they sold. DO NOT BUY ANYTHING FROM RADIO SHACK unless you are a masochist who likes being absolutely frustrated and cheated. I purchased their earbuds. They would not pair with my phone. They put me through a feedback loop of calls and e-mails always with a new service rep. I swear they must hi-five each other to see how many times someone will attempt a full refund prior to just giving up.

Scam company I bought a lap desk and it was absolute junk. I called immediately and asked to start a returns process. They state there are no returns. Nowhere on the product info did it state that. They gave me store credit that will never use on their misleading items. A month later, I received an email from them stating that they noticed I was sent the wrong desk and they would be sending me the correct item at no charge and that there was no need to return my other item. The desk never came, so I emailed and got an absolute runaround from multiple people not giving me am answer. I called customer service and they said to send screenshots of this "so called email". I did. Instead of calling me back, I get another email stating that they only sent that email to people who hadn't received a desk. Complete lie. I have the email stating the exact opposite. I'm convinced this company is a scam. Don't buy!!!

Purchase a cable to convert AVI to… Purchase a cable to convert AVI to HDMI. The cable did nothing. Returned the $30 cable. I expected a refund to my credit card. NOPE. I now have a credit of $20 with Radio Shack, not from then but with them. I should have looked further instead of thinking this was a good company. No wonder their stores are all closed!!! Don't buy their crap.

Order fuseson line Order fuseson line. Received wong parts. Sam day I received trie to return. All radio shack has done is play games on returning. Very dishonest and corrupt. Do not buy from this company