Richard Willner Best experience ever, Mgr.Richard Willner Was extremely helpful, I had a lot of questions, He was oh so patient. I love shopping there due to outstanding customer service. Why can't more business be like this? Total pleasure, looking forward to shopping there again. Thank you Richard and RadioShack Store #8923

Scam company I bought a lap desk and it was absolute junk. I called immediately and asked to start a returns process. They state there are no returns. Nowhere on the product info did it state that. They gave me store credit that will never use on their misleading items. A month later, I received an email from them stating that they noticed I was sent the wrong desk and they would be sending me the correct item at no charge and that there was no need to return my other item. The desk never came, so I emailed and got an absolute runaround from multiple people not giving me am answer. I called customer service and they said to send screenshots of this "so called email". I did. Instead of calling me back, I get another email stating that they only sent that email to people who hadn't received a desk. Complete lie. I have the email stating the exact opposite. I'm convinced this company is a scam. Don't buy!!!

This is the worst company to shop with This is the worst company to shop with. I purchased an LED lamp and paid over $100 for it. The lamp never worked. They would not refund or exchange, I was so frustrated with them. I am now trying other Avenues for a favorable outcome.

Radio Shack's Deceptive Practices I purchased two transistor radios (one analog and one digital) based upon my experience of growing up during the 1970s with Tandy/Radio Shack products. Note for anyone thinking of purchasing these radios -- they are cheap junk. They sound tinny and are full of static. The reason I am writing this however, is to alert people to the fraud being practiced on their website. 1. When you click on an item to obtain more details, the statement "Hurry up, only X number of items left in stock." If you place your mouse over the picture of the product a few times, the number of items in stock will decrease. If you leave the site, and then return, the number increases and then decreases again. 2. If you write a review and it is less than 4 or 5 stars, it will never appear. I guess they allow 4 star reviews so it looks like they are honest? Radio Shack is now owned by some conglomerate which now also owns a number of other defunct or nearly defunct companies, so if they have your email address, expect to receive several messages daily from these organizations, even if you never visited them in the past.

I ordered a sweatshirt that I was… I ordered a sweatshirt that I was informed had shipped but I wasn’t getting any updates on it. After a week I called them but could never get anyone to talk with. I tried e-mailing them and then eventually I got a response that said my order has already shipped. I gave it another week and still no update and no sweatshirt. I called again and finally was able to speak with a representative who said he’d get back to me in 24 business hours. Three days later he called and left a voicemail that it had really shipped this time. It took me THREE WEEKS to receive a sweatshirt!! I had read horror stories about them before and didn’t want to believe it but now I do. And if you’re wise, I’d advise you to avoid them at all costs! Then again, maybe if they start reading and listening to complaints and resolving them they could be a quality company again. Right now, I’m not ordering ANYTHING from them! I’m done.