george
USDO NOT USE THIS COMPANY THEY ARE SCAM… DO NOT USE THIS COMPANY THEY ARE SCAM ARTIST!!! I was called by there rep Frank Laramendi portraying that he cared about our companies well being and was willing to double our internet speed only at no additional charge. I even had him provide me an email with this documentation. When i called to cancel my service with Airespring I was informed that Frank had locked me into a 3 year contract and if I want to break the contract it will cost me over $8000 plus an early termination fee of $850. I am paying for internet of 20mbs $482 per month when I can get the same service from AT&T for $70 per month. I have called several times and no one want to return a pone call only emails
Dwayne Upson
USI have been a customer of Airespring for over 3 years I have been a customer of Airespring for over 3 years. The data team and phone system works pretty well. But the customer service that they try to sell you on if not even close to accurate. Best advice is to run, currently in the process of finding another provider. Dealing with Airespring is a nightmare, if you need to make a change $75 change, if you want to add another line, new contract and takes weeks. Shouldn't take this long to add a line plus another $75 MACD change. Everything has to have a new contract for all devices, not just the new line and take forever. I have over 100 extensions and 6 internet connections with them. Not looking forward to moving, but need to for my own sanity. Dwayne
Conni Durbin
USDo not do business with this company Do not do business with this company. They have owed me $980.37 since January, 2023. I have contacted them in March, April and May and get the same run-around and empty promises. Either they are completely incompetent or they are bankrupt and can not afford to refund my money!
Tom
USThis company is garbage This company is garbage. Their phone service is unreliable, their equipment is loud and outdated, they charged us rental fees for their equipment that nobody told us about and their taxes and fees were DOUBLE comcast's. They also stuck us with the $850 bill from a third party to install their systems, their internet was from comcast. Our internet and phone bill was supposed to be in the mid-300s and it was actually $500. Then when you try to get rid of them they use a bunch of scare tactics and "adjust" your bill for another outlandish charge of $850. Do not use them!
Ada
USThe technician responded quickly and… The technician responded quickly and resolve the issue quickly.