Betty
GBGood Customer Service Good Customer Service, They are on issues before you even know there is an issue, constantly monitoring.
Dwayne Upson
GBI have been a customer of Airespring for over 3 years I have been a customer of Airespring for over 3 years. The data team and phone system works pretty well. But the customer service that they try to sell you on if not even close to accurate. Best advice is to run, currently in the process of finding another provider. Dealing with Airespring is a nightmare, if you need to make a change $75 change, if you want to add another line, new contract and takes weeks. Shouldn't take this long to add a line plus another $75 MACD change. Everything has to have a new contract for all devices, not just the new line and take forever. I have over 100 extensions and 6 internet connections with them. Not looking forward to moving, but need to for my own sanity. Dwayne
george
GBDO NOT USE THIS COMPANY THEY ARE SCAM… DO NOT USE THIS COMPANY THEY ARE SCAM ARTIST!!! I was called by there rep Frank Laramendi portraying that he cared about our companies well being and was willing to double our internet speed only at no additional charge. I even had him provide me an email with this documentation. When i called to cancel my service with Airespring I was informed that Frank had locked me into a 3 year contract and if I want to break the contract it will cost me over $8000 plus an early termination fee of $850. I am paying for internet of 20mbs $482 per month when I can get the same service from AT&T for $70 per month. I have called several times and no one want to return a pone call only emails
Cody
GBGreat service, great prices. Airespring provided us with many years of great service. However, we moved to a hosted VOIP solution that no longer required dedicated long distance PRI circuits.
Ada
GBThe technician responded quickly and… The technician responded quickly and resolve the issue quickly.