Dwayne Upson
GBI have been a customer of Airespring for over 3 years I have been a customer of Airespring for over 3 years. The data team and phone system works pretty well. But the customer service that they try to sell you on if not even close to accurate. Best advice is to run, currently in the process of finding another provider. Dealing with Airespring is a nightmare, if you need to make a change $75 change, if you want to add another line, new contract and takes weeks. Shouldn't take this long to add a line plus another $75 MACD change. Everything has to have a new contract for all devices, not just the new line and take forever. I have over 100 extensions and 6 internet connections with them. Not looking forward to moving, but need to for my own sanity. Dwayne
Sue
GBGreat Support We have only been with AireSpring for a short time but so far they have the best customer service of any phone and internet company we have done business with. Had a problem one night at about 11PM. Customer support found the issue in less than 30 minutes and had everything back up and running and our phones transferred to our service within an hour.
Betty
GBGood Customer Service Good Customer Service, They are on issues before you even know there is an issue, constantly monitoring.
Tom
GBThis company is garbage This company is garbage. Their phone service is unreliable, their equipment is loud and outdated, they charged us rental fees for their equipment that nobody told us about and their taxes and fees were DOUBLE comcast's. They also stuck us with the $850 bill from a third party to install their systems, their internet was from comcast. Our internet and phone bill was supposed to be in the mid-300s and it was actually $500. Then when you try to get rid of them they use a bunch of scare tactics and "adjust" your bill for another outlandish charge of $850. Do not use them!
Rhonda
GBAfter we finally got the install issues… After we finally got the install issues worked out, Aire Spring has been great!