Have had this a month now and am quite… Have had this a month now and am quite satisfied. I am in a 24 unit building with at least 30 tenants; each person having a cell phone and at least a tv or computer or both. I didn't get the strongest service and though everyone is using at least 1 device at all times, I have minimal problems. I am thinking of upgrading if the lockdown continues after this month.

Dsl services is HORRIBLE DO NOT USE IT… Dsl services is HORRIBLE DO NOT USE IT YOUR INTERNET WILL ALWAYS GO OUT AND IT WILL TAKE DAY BEFORE THEY GET BACK WITH YOU AND THEN FEW MORE DAYS BEFORE IT COME BACK UP THEN THEY WILL TELL U THAT YOU CAN NOT GET OUT YOUR CONTRACT . RUN DO NOT USE AT ALL

Terrible service Terrible service. My internet goes out about once a week, and it takes 90 minutes to get someone on the phone. The person who comes on is useless except to waste more of my time turning things on and off. Then they say someone else who actually can fix the problem will call back in 24 hours. They actually call back about a week later (when I'm not home, of course), but somehow they manage to get their service turned back on in the meantime (until it goes out again). Also, they have a terrible email service that quarantines my outgoing messages from time to time for no reason they can explain. I will be switching providers when my contract expires in February.

They lost our IP address They lost our IP address, I don't fully understand how you can lose the rights to an IP address but they did. So we were paying for internet that they weren't even providing and since it was for a back up on a security system it took a year to find out. When we demanded they cancelled they didn't and continued to charge us when we finally caught it they refused to refund us on the months of charges they charged us AFTER cancelling a serves they haven't provided in over a YEAR.

The company is untrusty The company is untrusty, they will charge the customer what ever they want. And the wifi service is frequent interrupted. When you restart the modern, it could take 30 minutes to connect to their service.