Uncaring I called to close my account on 1-19-24. I emailed my request on 1-23-24. They billed me again on 1-27-24. They won’t credit that amount saying it takes them 30 days to close an account!

The company is untrusty The company is untrusty, they will charge the customer what ever they want. And the wifi service is frequent interrupted. When you restart the modern, it could take 30 minutes to connect to their service.

Worst company EVER!!! Worst company EVER!!!! They tore our lawn to crap and left cables and flags everywhere for 3 MONTHS!! Totally RUINED our back lawn not to mention the customer service is an absolute fricking joke!!!!!

My monthly charge almost doubled with… My monthly charge almost doubled with the new service I was obligated to buy. This created a real financial hardship. I've never had a service fee increase this much at one time. Whenever I call for customer service I have to explain the situation two or three times and it's usually a simple issue. DSL Extreme is not engendering loyalty in me.

Very disappointed On November 12th my phone service started as scheduled. However, I have yet been able to use my computer and connect to the internet. I've called customer service but the young man was not able to help me and said I needed to call the geek squad to help out. As my computer was working fine before this new service, I'm pretty disappointed with their inexperienced personnel that'll be costing me additional money when I get around to it.