Uncaring I called to close my account on 1-19-24. I emailed my request on 1-23-24. They billed me again on 1-27-24. They won’t credit that amount saying it takes them 30 days to close an account!

Promised a service they couldn’t give … Promised a service they couldn’t give me in the long run.Then gave me a run around trying to fix the problem.wouldnt. Recommend them, better off going through at&t(same isp) if possible, but I would definitely avoid dsl extreme in the future

Worst company EVER!!! Worst company EVER!!!! They tore our lawn to crap and left cables and flags everywhere for 3 MONTHS!! Totally RUINED our back lawn not to mention the customer service is an absolute fricking joke!!!!!

it sounded like a great plan/deal last… it sounded like a great plan/deal last year. However, in the true AT&T tradition, with no notice, the bill increased by $23 after contract ended. For the past 8 months, i have had to endure one device wifi, 20-45 minutes of buffering and at times NEVER connecting. At times, i thought it was dial up! not worth it unless you live in CALIFORNIA apparently! And customer service was okay at best. Cancelling the service as i type this review!

They lost our IP address They lost our IP address, I don't fully understand how you can lose the rights to an IP address but they did. So we were paying for internet that they weren't even providing and since it was for a back up on a security system it took a year to find out. When we demanded they cancelled they didn't and continued to charge us when we finally caught it they refused to refund us on the months of charges they charged us AFTER cancelling a serves they haven't provided in over a YEAR.