Their customer service is Awful!!! Their customer service is Awful!!! I emailed them about subscription cancellation a year ago, but apparently they didn’t cancel my subscription because I just got charged for another annual fee. I highly discourage anyone thinking about signing up for this subscription! They only handle things over emails according to their phone recordings.

This a scam business This a scam business. They take money without authorisation and do not respond to emails. Even cancelling your account doesn't stop them. Have handed the matter over to my bank's fraud unit.

Scam - sneakily charge account and grey out cancel account details Appalling - tried to cancel on numerous occasions and for the ‘cancel account’ button to be anywhere in sight. I go into card details and they’re not there (I deleted them last year after their automatic payment system took money from my account without any warning). I assume they are still deleted. I even followed it up with an email saying you are not authorised to take funds again. Now they’ve took £153 from my account. I call this theft. Software crashes every two mins and you cannot take your work with you in an editable manner so not worth using. Not user friendly. It’s a money making scam

Crashes before opening anything Can't even begin designing anything. The tab crashes every single time I try to use it. Whether it's because it's loading in too many assets or some other reason I'm not sure; but, it's hard to try out your product if it crashes every 15 seconds before you can open up a blank document.

I hate having to give them one star I hate having to give them one star. I think I signed up accidently by clicking on something on facebook - I have no account set up with them - but they billed me for $120. I have a kid battling cancer - I can't afford the $120. Tried to call customer service - no response - they only respond to emails. Nice - really nice!