Disastrous Software Using lucid press for essays was an absolute pain. It was practically impossible to get everything set up. Once we miraculously did, it is impossible to run smoothly, no matter the computer. It is so freaking slow that it is an absolute pain. So many glitches and crap that I do not recommend anybody to use this crap.

No notice or communication, just credit card charges The company doesn't send a notice letting you know your renewal will be happening and your credit card will be charged $120 or a receipt once it happens. The only way to realize a program you haven't used in quite some time has charged you more money is by looking at your credit card bill. Plus, when you do get on the website to cancel, you find out you don't get a prorated refund of the rest of the funds. Educators (and anyone else) switch to Canva, it's free and user friendly.

Good software but I've been billed… Good software but I've been billed numerous times after cancelling my subscription on the phone/ online. Support is pretty much absent so its very time consuming chasing refunds.

Bogus Billing - Costly Software I tried Lucid Press in order to publish on multiple platforms. During the trial period I discovered that it was not robust enough to rival Adobe InDesign. I cancelled my trial but I was billed anyway. Lucid Press billed me $390 for a year of software. There was never an invoice or receipt sent to me. I did not locate the billing error until a much later date -- while preparing taxes. Lucid Press was unhelpful and refused to refund the error. I had not touched the software since before the trial period ended. All said, this was a $400 bogus charge and has left me with a negative opinion of the company. * Update: I was offered a partial credit in lieu of a refund for this billing error. I determined during the trial period that this program is not suitable for my needs. A partial credit is not an acceptable solution to this $390 bill.

Billing without notification & No response when request for Refund I have requested a refund on the subscription that I had to cancel before the trial expires. But, still, the auto-billing still happens. I had sent 2 requests for a refund to the support team End up with a subscription had expired email notification. The best part now is I don't receive any refund for the canceled subscription. and no one from the support team is responding to my emails. It's very frustrating & disappointing Is Lucipress a legitimate website or a total scam?