Awesome product - when it works Awesome product, especially for the price, but it's biggest fault is that it constantly crashes or 'hangs' meaning that creating a simple document takes 5 x as long as you wanted to spend. This loss of time is a huge factor and cost in terms of deliverability. Despite reporting it multiple times, Lucidpress have said it's not on their priority list to fix.

Crashes before opening anything Can't even begin designing anything. The tab crashes every single time I try to use it. Whether it's because it's loading in too many assets or some other reason I'm not sure; but, it's hard to try out your product if it crashes every 15 seconds before you can open up a blank document.

I hate having to give them one star I hate having to give them one star. I think I signed up accidently by clicking on something on facebook - I have no account set up with them - but they billed me for $120. I have a kid battling cancer - I can't afford the $120. Tried to call customer service - no response - they only respond to emails. Nice - really nice!

Dear Sirs, Dear Sirs, i took out a membership with Lucid press last year. This year you took the membership from my bank account without any bill, invoice etc. I would appreciate it if you would refund me my membership money for this year and cancel my membership.

I'm in love with so many features. But... I'm in love with so many features and the ease of using your software. Delivery options, the ability to track a shipment are a problem. Not enough information or more importantly any ability to follow up on print jobs. Most lacking is not having a online chat to ask questions re a print order is a big drawback. Yvonne Hedeker