This software needs work This software needs work. Changing the language is a pain, spell-checking hardly ever works, and the website is poorly made. It sometimes takes at least ten clicks to select a textbox, and text often disappears randomly. Very difficult to add images. I do not recommend this software.

I hate having to give them one star I hate having to give them one star. I think I signed up accidently by clicking on something on facebook - I have no account set up with them - but they billed me for $120. I have a kid battling cancer - I can't afford the $120. Tried to call customer service - no response - they only respond to emails. Nice - really nice!

Disastrous Software Using lucid press for essays was an absolute pain. It was practically impossible to get everything set up. Once we miraculously did, it is impossible to run smoothly, no matter the computer. It is so freaking slow that it is an absolute pain. So many glitches and crap that I do not recommend anybody to use this crap.

Billing without notification & No response when request for Refund I have requested a refund on the subscription that I had to cancel before the trial expires. But, still, the auto-billing still happens. I had sent 2 requests for a refund to the support team End up with a subscription had expired email notification. The best part now is I don't receive any refund for the canceled subscription. and no one from the support team is responding to my emails. It's very frustrating & disappointing Is Lucipress a legitimate website or a total scam?

Dear Sirs, Dear Sirs, i took out a membership with Lucid press last year. This year you took the membership from my bank account without any bill, invoice etc. I would appreciate it if you would refund me my membership money for this year and cancel my membership.