cheewai soong
MYBilling without notification & No response when request for Refund I have requested a refund on the subscription that I had to cancel before the trial expires. But, still, the auto-billing still happens. I had sent 2 requests for a refund to the support team End up with a subscription had expired email notification. The best part now is I don't receive any refund for the canceled subscription. and no one from the support team is responding to my emails. It's very frustrating & disappointing Is Lucipress a legitimate website or a total scam?
Pat Doyle
IEDear Sirs, Dear Sirs, i took out a membership with Lucid press last year. This year you took the membership from my bank account without any bill, invoice etc. I would appreciate it if you would refund me my membership money for this year and cancel my membership.
Wa Novelle
HKMore features to be added I am a lucidpress basic package user. I find it has little shape to choose form (hexagon etc); no chinese character fonts (When I use bold on selected Chinese letters, some appears to be regular, some are bold. And then I have to give up the idea of bold). Also, I wish to add features to beautify photos (like some filters for users). Overall, this is a good and convenient way to create brochure, magazine etc.
Deb
GBI hate having to give them one star I hate having to give them one star. I think I signed up accidently by clicking on something on facebook - I have no account set up with them - but they billed me for $120. I have a kid battling cancer - I can't afford the $120. Tried to call customer service - no response - they only respond to emails. Nice - really nice!
Dissatisfied
GBSkip this company and try one with a conscience~ Unfortunately I fell prey to a company that lures you to try do a trial of their product and then makes it very difficult or impossible to cancel or get a refund. Skip this company and try one with a conscience.