Skip this company and try one with a conscience~ Unfortunately I fell prey to a company that lures you to try do a trial of their product and then makes it very difficult or impossible to cancel or get a refund. Skip this company and try one with a conscience.

Scam - sneakily charge account and grey out cancel account details Appalling - tried to cancel on numerous occasions and for the ‘cancel account’ button to be anywhere in sight. I go into card details and they’re not there (I deleted them last year after their automatic payment system took money from my account without any warning). I assume they are still deleted. I even followed it up with an email saying you are not authorised to take funds again. Now they’ve took £153 from my account. I call this theft. Software crashes every two mins and you cannot take your work with you in an editable manner so not worth using. Not user friendly. It’s a money making scam

Awesome product - when it works Awesome product, especially for the price, but it's biggest fault is that it constantly crashes or 'hangs' meaning that creating a simple document takes 5 x as long as you wanted to spend. This loss of time is a huge factor and cost in terms of deliverability. Despite reporting it multiple times, Lucidpress have said it's not on their priority list to fix.

Started a new trial but cancelled… Started a new trial but cancelled within the trial period and still charged a$120 subscription fee! Not to mention the only document I made would not load, so this account was pointless! Awful.

Bogus Billing - Costly Software I tried Lucid Press in order to publish on multiple platforms. During the trial period I discovered that it was not robust enough to rival Adobe InDesign. I cancelled my trial but I was billed anyway. Lucid Press billed me $390 for a year of software. There was never an invoice or receipt sent to me. I did not locate the billing error until a much later date -- while preparing taxes. Lucid Press was unhelpful and refused to refund the error. I had not touched the software since before the trial period ended. All said, this was a $400 bogus charge and has left me with a negative opinion of the company. * Update: I was offered a partial credit in lieu of a refund for this billing error. I determined during the trial period that this program is not suitable for my needs. A partial credit is not an acceptable solution to this $390 bill.