Crashes before opening anything Can't even begin designing anything. The tab crashes every single time I try to use it. Whether it's because it's loading in too many assets or some other reason I'm not sure; but, it's hard to try out your product if it crashes every 15 seconds before you can open up a blank document.

Billing without notification & No response when request for Refund I have requested a refund on the subscription that I had to cancel before the trial expires. But, still, the auto-billing still happens. I had sent 2 requests for a refund to the support team End up with a subscription had expired email notification. The best part now is I don't receive any refund for the canceled subscription. and no one from the support team is responding to my emails. It's very frustrating & disappointing Is Lucipress a legitimate website or a total scam?

Great all around MS Publisher… Great all around MS Publisher alternative. I use this for making business cards, banner designs, flyers, etc. Being web-based makes it easier to work from different locations and share access with others. It can be quirky if you don't plan your design ahead of time before designing or if you are new to it but works very well for a great value and no contract plan.

No notice or communication, just credit card charges The company doesn't send a notice letting you know your renewal will be happening and your credit card will be charged $120 or a receipt once it happens. The only way to realize a program you haven't used in quite some time has charged you more money is by looking at your credit card bill. Plus, when you do get on the website to cancel, you find out you don't get a prorated refund of the rest of the funds. Educators (and anyone else) switch to Canva, it's free and user friendly.

Awesome product - when it works Awesome product, especially for the price, but it's biggest fault is that it constantly crashes or 'hangs' meaning that creating a simple document takes 5 x as long as you wanted to spend. This loss of time is a huge factor and cost in terms of deliverability. Despite reporting it multiple times, Lucidpress have said it's not on their priority list to fix.