No response. I have tried several times unsuccessfully to contact Graboid regarding a refund due after subscriber died. They have not responded to any emails or snail mail requests. I guess money is far more important than customer service. I really wish someone from Graboid would respond.

Great site but you need to know how it workes...read on I've been a member for around 10 years, spending quite a few as a moderator on the site until work pressures meant not having the time to continue. Graboid is NOT a P2P site. It acts like a search engine and you download direct from the server, not other users' pcs. Therefore, what Graboid does is legal. What you choose to do...well, I'll say no more. Most content is uploaded by newsgroups and therefore, quality of content is variable but by and large good. Graboid itself DOES NOT host the content and therefore has no control over quality, other than the ability of users to give a file a thumbs up/down. You can then choose whether to d/l the file or not. I'm in the UK and pay $19.99/mth (about £12) for unlimited d/l bandwidth which I see as excellent value, especially as I get to see many TV shows the day after they're aired in the US. Be aware that DMCA (Digital Millenium Copyright Act) take down orders are becoming much more commonplace, meaning files are often only available for a very short period of time before they are removed. The link remains however, and this means Graboid can still find the file, even though it's "broken", meaning bandwidth can be used up on a duff file d/l. Graboid has NO control over this. Liken it to a Google search that brings up results which, when you click on the link, inform you that the webpage is no longer available. So, there are some shortcomings but they're not of Graboid's making. There are many, many more files which d/l incredibly fast and are of superb quality. Well worth the subscription I pay, in my view. As I'm not d/l files from other peoples computers, there's nearly no risk of a virus (never had one in 10 years). Also, tracking my IP address is unlikely as I'm not u/l any files to anybody else. Finally, why the name Graboid? Not sure why, unless it's because the guys who "made" Graboid were fans of the movie Tremors but a Graboid is the underground "worm" monster in the movie. Now you know :-)

I use graboid more than any of the… I use graboid more than any of the other providers of content, including netflix, standard broadcasts and so on. I can watch what I want, when I want.

I'm giving Graboid a 5 star rating as I… I'm giving Graboid a 5 star rating as I think some of the ratings below are simply unfair. I've been a subscriber off and on (very easy to do) for many years and have downloaded an excellent variety of movies, series & documentaries. All this without the nuisance of viruses, popups and advertising. Fast downloading speed is a real bonus.Occasionally a download fails, but that would be on average only 1 out of 25 I guess. Checking community comments is helpful and avoids disappointments. The fact I can download or watch whenever I want is something which lacking with Netflix or any of the others. Customer service is excellent, prompt and friendly. Monthly subscription fee is good value for money. I would recommend Graboid.

The VLC media player fantastic plays everything and downloading videos easy Graboid Is easy to use you dont have to be a computer geek to use it also it tells and shows you quality of the download top reviews on which ones are the best working , reviews of the movie and what the theme of the movie or tv shows and more I even downloaded a video that said poor quality and it was of good quality way better then I had expected ,I would recommend this for everyone to check out and try, As for myself I am happy with every aspect of it ,and by the way I have'nt even mentioned price for the first month you get 4GB to down load free no credit cards unless after you use up your 4GB's (about 2to 4 movies depending on length) and you decide to buy a packageand thats if you decide, I believe it starts at 4.99 for silver giving you 10GB of transfers with 2GB per file limit (good enoug ) and for gold 14.99 with 50GB of transfer per month (more then enough) and diamond 29.99 500GB of transfer per month of DVD quality and HD quality (more than I needed) downloads TV, MOVIES and more check it oit for yourself like I said first 4GB's are free with no credit cards just download the VLC player which plays everything beautiful I use it for everything DVD's ect..ect..ect.. CUDOS to graboid it really works does what it said and more and no pop ups no spam just what you paid for. Only one downfall better get yourself more memory because you'll be downloading like crazy!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! A-1 5-star viewers choice I've tried them all this is the one cudos grabiod its real it works and you'll love it