Their customer service is awful Their customer service is awful. They overcharged me and now, there is no phone number to call and no one to reach. After being a member for more than 5 years, I believe it's time to cancel my membership and switch to a better company where I can reach a live person in case of a problem.

i have just taken graboid most of of… i have just taken graboid most of of the film idownload always crashes, iwanted to watch zerozerozero so i down loaded season 1.8 when iwent to watch them all the pictures crashed , so i will not be using graboid the mb is to high.

Great site but you need to know how it workes...read on I've been a member for around 10 years, spending quite a few as a moderator on the site until work pressures meant not having the time to continue. Graboid is NOT a P2P site. It acts like a search engine and you download direct from the server, not other users' pcs. Therefore, what Graboid does is legal. What you choose to do...well, I'll say no more. Most content is uploaded by newsgroups and therefore, quality of content is variable but by and large good. Graboid itself DOES NOT host the content and therefore has no control over quality, other than the ability of users to give a file a thumbs up/down. You can then choose whether to d/l the file or not. I'm in the UK and pay $19.99/mth (about £12) for unlimited d/l bandwidth which I see as excellent value, especially as I get to see many TV shows the day after they're aired in the US. Be aware that DMCA (Digital Millenium Copyright Act) take down orders are becoming much more commonplace, meaning files are often only available for a very short period of time before they are removed. The link remains however, and this means Graboid can still find the file, even though it's "broken", meaning bandwidth can be used up on a duff file d/l. Graboid has NO control over this. Liken it to a Google search that brings up results which, when you click on the link, inform you that the webpage is no longer available. So, there are some shortcomings but they're not of Graboid's making. There are many, many more files which d/l incredibly fast and are of superb quality. Well worth the subscription I pay, in my view. As I'm not d/l files from other peoples computers, there's nearly no risk of a virus (never had one in 10 years). Also, tracking my IP address is unlikely as I'm not u/l any files to anybody else. Finally, why the name Graboid? Not sure why, unless it's because the guys who "made" Graboid were fans of the movie Tremors but a Graboid is the underground "worm" monster in the movie. Now you know :-)

I'm giving Graboid a 5 star rating as I… I'm giving Graboid a 5 star rating as I think some of the ratings below are simply unfair. I've been a subscriber off and on (very easy to do) for many years and have downloaded an excellent variety of movies, series & documentaries. All this without the nuisance of viruses, popups and advertising. Fast downloading speed is a real bonus.Occasionally a download fails, but that would be on average only 1 out of 25 I guess. Checking community comments is helpful and avoids disappointments. The fact I can download or watch whenever I want is something which lacking with Netflix or any of the others. Customer service is excellent, prompt and friendly. Monthly subscription fee is good value for money. I would recommend Graboid.

Was good platform but now total BS. I have been a subscriber of graboid since 2010. Unlimited package was $15pm but went up to $20pm in 2012. I have never had any serious problems with graboid up until 3 weeks ago, when I stopped getting daily updates and new shows to download. The last time a new film or TV show was available to download from graboid was 02/01/24. I emailed graboid tech support a week ago but I have had no reply. I checked community support on graboid and the last time there was a Q&A thread was in 2016. Nothing since. Not good news. I emailed graboid billing department on 24/01/24 and informed them I would no longer renew my monthly contract due to BS service. My membership was cancelled on 24/01/24 despite the fact my monthly payments are taken on the 5th of each month so my last payment was on 05/01/24 and my membership should have ran up to and including 05/02/24. I have emailed billing department to reinstate the remaining 11 days of my subscription but I seriously doubt these mofos will respond, let alone comply. I will now be looking for an alternative to graboid. I hate netflix, etc because you cannot DL or keep the movie or TV show you want to watch.