I have been a graboid subscriber since… I have been a graboid subscriber since 2007. What was once a very good service, has now degenerated to utter crap. Out of every ten downloads, once three will be successful. It also seems a lot of pornographic content (of the cheapest and worst kind) has appeared to infiltrate this site as well. Not sure what the exact problem is, but I think that all downloads are set to work at an optimum speed and if your download speed is poor (like mine) downloading large files doesn't happen at all, and smaller files, it is often still touch and go. I think Graboid has also cut down it's server capacity, so if there are more than a certain number of people trying to download at once, then the sever will automatically throw people off (I think Graboid has deliberately set up their program this way) I would love to hear Graboids, side of the story. I was downloading files (often very big ones) using a much slower ADSL connection back in 2007, without any real issues, so what is the problem now? For almost $30.00 (Australian) per month, I really do not think this program is good value for money and am seriously considering, cancelling my membership.

sarah I have never been double billed and customer service has always been nice to me. I like VLC media player better than regular graboid player and I like the $5 membership. It is awesome. I HAVE had it for almost a year now and it is really great for tv shows, but not all the movies in theaters I want are in high quality. BUT i have never gotten a virus or had an issue from streaming a movie.

GOOD SERVICE Good service but i prefer not to pay monthly because i dont use that much data and making payments through paypal. Wish i could topup at anytime without paying monthly.

Great site but you need to know how it workes...read on I've been a member for around 10 years, spending quite a few as a moderator on the site until work pressures meant not having the time to continue. Graboid is NOT a P2P site. It acts like a search engine and you download direct from the server, not other users' pcs. Therefore, what Graboid does is legal. What you choose to do...well, I'll say no more. Most content is uploaded by newsgroups and therefore, quality of content is variable but by and large good. Graboid itself DOES NOT host the content and therefore has no control over quality, other than the ability of users to give a file a thumbs up/down. You can then choose whether to d/l the file or not. I'm in the UK and pay $19.99/mth (about £12) for unlimited d/l bandwidth which I see as excellent value, especially as I get to see many TV shows the day after they're aired in the US. Be aware that DMCA (Digital Millenium Copyright Act) take down orders are becoming much more commonplace, meaning files are often only available for a very short period of time before they are removed. The link remains however, and this means Graboid can still find the file, even though it's "broken", meaning bandwidth can be used up on a duff file d/l. Graboid has NO control over this. Liken it to a Google search that brings up results which, when you click on the link, inform you that the webpage is no longer available. So, there are some shortcomings but they're not of Graboid's making. There are many, many more files which d/l incredibly fast and are of superb quality. Well worth the subscription I pay, in my view. As I'm not d/l files from other peoples computers, there's nearly no risk of a virus (never had one in 10 years). Also, tracking my IP address is unlikely as I'm not u/l any files to anybody else. Finally, why the name Graboid? Not sure why, unless it's because the guys who "made" Graboid were fans of the movie Tremors but a Graboid is the underground "worm" monster in the movie. Now you know :-)

No response. I have tried several times unsuccessfully to contact Graboid regarding a refund due after subscriber died. They have not responded to any emails or snail mail requests. I guess money is far more important than customer service. I really wish someone from Graboid would respond.