laf
SGTakes 1GB of RAM and Disk at 100% I wanted to try and install the ZoneAlarm free version. They offered a free license for the ZoneAlarm Next Generation Antivirus (Beta version). After installation, it takes more than 1GB of RAM memory, the disk is at 100% and I cannot do anything on the computer. And this is impossible to uninstall. Some folders are left and CheckPoint SBA keeps running in the background and eating memorey/disk. I tried with Revo or IObit: still some folders with dll than cannot be removed. What a nighmare !!!
Alan Simpson
GBI tried Zonealarm free I tried Zonealarm free, didn't like it so I cancelled it. Since then I have had billing requests for an app I no longer use. I have contacted them about this and was assured that there would not be any contact with me. Imagine my surprise when I received yet another Email. I am really getting sick of this, so much so that I tried their online chat,then realized that I was going to get CHARGED for that as well.
Me
GBThis company have lost their way. This company have lost their way. They used to provide a firewall product which allowed you to control individual programs and an AV which was light and efficient. However, the software is now just a page of "It's fine, don't worry about it" and "would you like fries with that?" On uninstalling, the company really shows its new colours... There are literally hundreds of registry entries which are not removed. So unfortunately ZA has just gone the way of the other big dodgy AV companies... What they seem to fail to realise is that what they now offer is far worse than the built-in Windows services, with no benefits. Avoid.
mark westwood
GBa while ago i stupidly possibly ticked… a while ago i stupidly possibly ticked a box for auto-renew. Can I get through to cancel... no way. User name/password reset does not work. I cannot find a way to block payment via Paypal. Current "summer offers " are cheaper than renewal options. A right nightmare of a company . Have used Sophos without issue
KJM
GBUnderhand and questionable auto renewal practices I received an auto renewal notice for my Anti Virus subscription today. 1) I never ever enable auto renewal 2) the links they gave to cancel the renewal were not direct and there was still additional navigation to a different URL to cancel the auto renewal. Basically these are highly dubious business practices to retain their revenue. When did checkpoint become such a nefarious underhand company to deal with? You can bet that the only reason I got the renewal notice was because under UK contract law, they are obliged to do so. The CMA also state they should make it easy to cancel auto renewal, it wasn't, the link provided did not take me straight to where i needed to go, I had to navigate my way to another website entirely to do this. Cheap dodgy practices means that I will never use them again. If you currently use Zonealarm, i urge you to check the auto renewal status of your subscription and cancel it if you do not require it. Like I said, I NEVER keep auto renewal enabled when I sign up to a subscription service, so how did that happen ..hmmmmmm