KJM
GBUnderhand and questionable auto renewal practices I received an auto renewal notice for my Anti Virus subscription today. 1) I never ever enable auto renewal 2) the links they gave to cancel the renewal were not direct and there was still additional navigation to a different URL to cancel the auto renewal. Basically these are highly dubious business practices to retain their revenue. When did checkpoint become such a nefarious underhand company to deal with? You can bet that the only reason I got the renewal notice was because under UK contract law, they are obliged to do so. The CMA also state they should make it easy to cancel auto renewal, it wasn't, the link provided did not take me straight to where i needed to go, I had to navigate my way to another website entirely to do this. Cheap dodgy practices means that I will never use them again. If you currently use Zonealarm, i urge you to check the auto renewal status of your subscription and cancel it if you do not require it. Like I said, I NEVER keep auto renewal enabled when I sign up to a subscription service, so how did that happen ..hmmmmmm
mark westwood
GBa while ago i stupidly possibly ticked… a while ago i stupidly possibly ticked a box for auto-renew. Can I get through to cancel... no way. User name/password reset does not work. I cannot find a way to block payment via Paypal. Current "summer offers " are cheaper than renewal options. A right nightmare of a company . Have used Sophos without issue
Anthony Olive
GBGood Software Gone Bad In the beginning, Zonealarm was a very good firewall. However, it's grown into a monster writing thousands of temporary files in less than two weeks of use on a new laptop. The ability to control installed software, from companies that poke around in your computer, under the guise that they're giving you a 'better experience' is gone. These are two major issues that have brought me to dump Zone Alarm permanently.
Thibaud Carzan
GBZone alarm melts your PC Zone alarm used to be great 10 years ago. I installed it recently because I was tired of Comodo interfering with other programs and me having to disable it regularly to play some games... When i installed ZoneAlarm i was satisfied initially. It does fulfill it's function. However, it somehow manages to make my PC suffer more than a UltraHD FPS. I was having issues with lag everytime I open Firefox because it seems to analyse every bite that comes through, in other words it's extremely unefficient. The breaking point was 5min ago when I got a Blue Screen Of Death because of it. NEVER AGAIN
laf
SGTakes 1GB of RAM and Disk at 100% I wanted to try and install the ZoneAlarm free version. They offered a free license for the ZoneAlarm Next Generation Antivirus (Beta version). After installation, it takes more than 1GB of RAM memory, the disk is at 100% and I cannot do anything on the computer. And this is impossible to uninstall. Some folders are left and CheckPoint SBA keeps running in the background and eating memorey/disk. I tried with Revo or IObit: still some folders with dll than cannot be removed. What a nighmare !!!