The worst company Look elsewhere. Like others have said they will not notify you prior to auto-renewal and you will be stuck with them for another year.

Buyer beware! agree with previous reviews. Buyer beware. Free trial, then sign up. But then credit card charged on auto renewal without any further sign up and no possibility to cancel because by that point, T&Cs don't allow cancellation. No ability to easily cancel on the website without further confirming as mandatory field agree to these terms! In my opinion, one of the most ethically challenged approaches I've seen and I'll never use them, but legal in the UK for small business clients as consumer protection doesn't apply. I've wondered if indicative of the level of cancellations that they get and want to extract a further year income even if bad reviews. Buyer beware!

Dodge company Dodge company. I took a few user accounts in year one and paid in full. I found a better option which is way cheaper and more productive than ActivTrak.I stopped using activtak in year one. Second-year comes they took payment without my consent I wasn't informed in email. Apparently, guys name real idiot refuse to do a refund. I'm going ahead for a chargeback. What a bad experience. How can a company draw money without informing?

Shady business practices A member of our account management team contacted them trying to get information at the request of a client. This team member was sent a reseller docusign and clicked accept without reading... Good news is our multi-check process caught it when an invoice showed up. We immediately contacted them to get this sorted out with proper assessment from the GRC team. We questioned some items in the reseller agreement and ActivTrak resorted back to nothing can be changed since a deal was booked. When I pressed on that a team member was not authorized to enter into this type of agreement, they went back to the agreement states that signing means that person has the authorization to sign. In the end they were not willing to have what I consider a partnership conversation to try and form a longer relationship. The head of channel that I was working with basically took the attitude of it wasn't his problem as my employee is the one who did something wrong. The ironic part is they did this over the initial 20ish license purchase. We have over 30,000 end users we support. So missed opportunity for them. We will not be renewing or doing any future business with them.

I have to admit I have to admit, for a free version, this ain't too shabby. The features all work reliably. It doesn't seem to slow down my system even when using the live feed which is great except that it times out. It is easy to use and set up. Great tool to protect your business and for a parent to monitor a child's activities online without having to stand over their shoulder. Wish I had access to something like this when I was getting a divorce to prove certain nefarious online activities of the ex with pics as proof! Employers could easily trace activities on shared pc's such as stealing sales from another employee or workplace sabotage.