I received no response from my request… I received no response from my request for assistance. Activ Trak and has never worked. I would pay for it if this was resolved.

I have been using Activtrak for 3 years… I have been using Activtrak for 3 years now. It is much better than competitors. I dissect productivity, can check every 15-minut interval of every hour with main focus for this time. This is super useful. Also, a big fan of grouping. I added 3pcs into one group(1 person works on them) and see all the insights in one place. Nowhere i could find this feature.

Frustrating Renewal Issue of Activtrak I had a subscription that extended for an additional year due to an automatic renewal, without in my attention. To my surprise, I received an email notification today indicating that the subscription has been renewed, but the payment was unsuccessful. However, I had no intention of continuing the subscription, as I no longer need. Unfortunately, I failed to notice their reminder email sent a month ago. At present, I request a full cancellation on the first days of their new period, but they don't confirm, moreover they have conveyed the possibility of pursuing legal action, which I find disproportionate. As a customer, it is disheartening to observe a SaaS provider insisting on renewing when the customer does not want to do so. It is imperative for them to enhance their billing policy, as adopting a confrontational stance ultimately benefits no one.

Not used not logged in and they just want the money, disgraceful company. Not used or logged in, in over a year. Had even forgotten we had the software shows what value it brought. Just automatically renewed the service and sent the bill. When ask how they could justify this was told pay the bill and we will deactivate. Delighted to leave a company like this.

Amazing piece of software! Amazing piece of software. Light yet powerful. No PC disruption or bandwidth consumption. It just WORKS! The SQL data access is fantastic and works beautifully along with Tableau. Really helps to identify KPI's throughout the organization. It's a no-brainer.