Bought a new C3326dw and had printing… Bought a new C3326dw and had printing problems right out of the box! Contacted support and though I was being taken care of quickly and efficiently, but haven't received everything I was told I would get to fix the situation and no response back from the support agent. Support ticket # 1-348264657971 Am now packing it up to return the printer and buy something else....Not Lexmark!!

Useless guarantee. Useless app. Useless printer Their ‘guarantee’ is a return to base one. Ie you have to pay for a 10kg machine to be posted to them. With it being insured it probably costs half the printers value instead. Not worth the paper it’s written on. As for the printer. I’ve had issues since day 1. Constantly losing connection in a network. Conflicting drivers with windows. The Wi-Fi printing app is useless. Stick with brother

Laughable recycling program What a palaver just to return some cartridges. First you have to create an account. I ordered two boxes - why they can't have a simple return label I do not know. You can only put 5 cartridges in a box. The box has now arrived. It is huge and wrapped in plastic and with plastic tape. It is a joke - where for goodness sake is the saving on resources. Lexmark you should be ashamed of yourselves.

Unreliable machine, prohibitively expensive own brand toner ! Having had to replace a Lexmark laser printer because it was cheaper to buy a new printer with toner than toner on its own (shame on you, Lexmark!) I now find that this machine, the CX310dn has failed prematurely. Lexmark are claiming that non Lexmark brand toner I have used is the cause rather than their faulty imager. Do not buy Lexmark!!

Lexmark is a joke of a company Lexmark is a joke of a company. We bought a printer brand new from them, they have sent a technician out 6 times to replace parts on it. Today, the printer stopped working AGAIN. They are sending yet ANOTHER technician out to fix it. They refuse to refund or replace a faulty product. I will never buy from a company that refuses to back their product and is so greedy to leave customers with defective workmanship. From a small business owner to a big business owner, BACK YOUR PRODUCTS. You have lost our business for any future purchases.