Lexmark's helpdesk is AWFUL… Lexmark's helpdesk is the worst I've ever dealt with. They avoid taking calls by faking dead air, 100% verifiably. They take forever to accept call transfers of clients, when their job is to accept transfers as quickly as possible. They're argumentative when you try to make them accountable for a client waiting 7 minutes to be transferred to them. Just awful....AWFUL service.

My lexmark business printer just went… My lexmark business printer just went bang and spilled tonor all over the insides of the machine - doesnt work at all. if you think business side of lexmark is better and more reliable ...dont! and yea the printer was less than 1 yr old. They will fix it under warranty but what do you do without a printer for the next few weeks while they fix it. just save yourself a headache and go but another brand ...all these poor reviews here are not here without a reason unfortunately...as another person says...how does this company actually remain in business????

Laughable recycling program What a palaver just to return some cartridges. First you have to create an account. I ordered two boxes - why they can't have a simple return label I do not know. You can only put 5 cartridges in a box. The box has now arrived. It is huge and wrapped in plastic and with plastic tape. It is a joke - where for goodness sake is the saving on resources. Lexmark you should be ashamed of yourselves.

Lexmark is crap I would have to concur with my colleagues that Lexmark printers are crap. I spend too much time fighting with it to scan and print, it being offline more than it being online. If you can't create a printer that works with Windows 10, stop making printers. This is my second replacement printer with Lexmark. Never again.

Happy with Printer, very poor support. I am actually quite happy with the actual performance with the Printer, but had an issue with supplies. The Support confirmed they would send new Toner free of charge. They have my physical address, my mobile number and there are people available to receive a parcel all day. Guess what? No calls, no messages, no email, no note in my mailbox saying they tried to deliver. Apparently the supplies were returned because we were unavailable. And today I received this: Valued Lexmark Customer, Your Case, CAS-1946514-XXXXXX, has been marked "Resolved" as of this email. Guess what? I don't feel valued at all. Xerox next stop!