My lexmark business printer just went… My lexmark business printer just went bang and spilled tonor all over the insides of the machine - doesnt work at all. if you think business side of lexmark is better and more reliable ...dont! and yea the printer was less than 1 yr old. They will fix it under warranty but what do you do without a printer for the next few weeks while they fix it. just save yourself a headache and go but another brand ...all these poor reviews here are not here without a reason unfortunately...as another person says...how does this company actually remain in business????

Bought a new C3326dw and had printing… Bought a new C3326dw and had printing problems right out of the box! Contacted support and though I was being taken care of quickly and efficiently, but haven't received everything I was told I would get to fix the situation and no response back from the support agent. Support ticket # 1-348264657971 Am now packing it up to return the printer and buy something else....Not Lexmark!!

Fuser unit failed and called Lexmark… Fuser unit failed and called Lexmark support. After asking a million questions, trading emails and photos, I was informed I would be receiving a replacement printer by mail, and I needed to send the broken unit back. Got an email stating the outcome and what was decided. The next day, the agent sent an email saying she make a mistake and they wouldn’t be replacing the unit. Repairing would cost over 400.00 and the printer sells for 365.00. Didn’t even have the decency to call and explain, just an email saying so sorry, we can’t do anything. I’ll never spend another penny on Lexmark and have started researching replacement options for my businesses 3 laser Lexmark printers. Just feel this was handled poorly. I can’t support such companies that don’t stand behind their promises. Buh bye Lexmark! HP or Ricoh are happy to accept my business

I purchased a Lexmark printer for my… I purchased a Lexmark printer for my company and it broke down after about 4 months of use. They sent a repair tech out and said it needed a part. Came back a few weeks later installed part says it needs another part? This has been going on now for over 3 months changing all these different parts and its still not fixed. This is a 500 dollar printer they have spent more than that on it. 8 or 9 trips and numerous parts this has been the worse service experience i have ever had. Do not buy lexmark

Don’t even bother with this company Don’t even bother with this company! Specifically, the OnePrint subscription. I subscribed, have made payments for two months running now. I have not once received any toners for my printer. The option to cancel the subscription is not available on my account and the customer support is practically non-existent. They say they will contact you back, but never do. When chasing up, they also mention they need to chase up with a third-party service every time, where this is only available through email. They simply have one job. Which is to provide great quality printers and ink. Unfortunately, these simple requirements can’t even be achieved successfully, after two months of this utter headache, we will be looking for an alternative print provider. This simply isn’t acceptable and I will not be continuing with both the printer and toner subscriptions. After all, I have not broken any terms or conditions here. Lexmark on the other hand… you have!