Totally agree on Alicia's Weston… Totally agree on Alicia's Weston review. Lexmark worst customer services I have experienced too. I opened three service tickets on same issue . Still no answer more for than a month. They just auto acknowledgement "We are working to assist you as soon as possible". It was last time i bought something with Lexmark logo.

Had a fantastic experience with Lexmark… Had a fantastic experience with Lexmark support today. I've got an old printer that has developed a fault and they have agreed to replace a part, as the number of lifetime prints was below the expectation for the life of the part. Very pleased with the way they dealt with the issue.

Lexmark is a joke of a company Lexmark is a joke of a company. We bought a printer brand new from them, they have sent a technician out 6 times to replace parts on it. Today, the printer stopped working AGAIN. They are sending yet ANOTHER technician out to fix it. They refuse to refund or replace a faulty product. I will never buy from a company that refuses to back their product and is so greedy to leave customers with defective workmanship. From a small business owner to a big business owner, BACK YOUR PRODUCTS. You have lost our business for any future purchases.

Unreliable machine, prohibitively expensive own brand toner ! Having had to replace a Lexmark laser printer because it was cheaper to buy a new printer with toner than toner on its own (shame on you, Lexmark!) I now find that this machine, the CX310dn has failed prematurely. Lexmark are claiming that non Lexmark brand toner I have used is the cause rather than their faulty imager. Do not buy Lexmark!!

I purchased a Lexmark printer for my… I purchased a Lexmark printer for my company and it broke down after about 4 months of use. They sent a repair tech out and said it needed a part. Came back a few weeks later installed part says it needs another part? This has been going on now for over 3 months changing all these different parts and its still not fixed. This is a 500 dollar printer they have spent more than that on it. 8 or 9 trips and numerous parts this has been the worse service experience i have ever had. Do not buy lexmark