No shipping updates, poor customer service, never buying from NCIX again. Don't waste your time or money. Ordered a laptop mid-April - said it would ship within 1-3 days. Of course they took payment very promptly, made it look like shipping was immediate. Wait 2 weeks. No updates. I send 2 contacts via online feedback form. No response (eventually received 2 weeks later). I tried calling and at least the agent gave me an update is that they're backordered and shipping soon. One month later, I get email says it has shipped. But I have no clue... still waiting a month later and no laptop... even if the laptop arrives eventually, this rating will stand... lousy lousy service. Really makes you appreciate Amazon service and integrated supply chain to tell you exactly where your order stands and shipping status.

Good riddance to Bad Customer service … R.I.H. NCIX Good riddance to Bad Customer service ...or is it? NCIX is no more as I'm sure most of you know ...They officially filed for bankruptcy but watch out because I think the game for these lowlifes is to open up again when the smoke clears as online only. These goofs were taking orders they knowingly couldn't not fill while all this was going on ...in short online only or not I will never do business with NCIX or the shady little puke Steve Wu again ....ever! That's right I'll be looking at the ownership of any new business that pops up even under a different name because your a crook Steve! I Lost all my reward points! (I'm sure thousands of other people lost way more than I did)

pricey every price is higher than everywhere

Great Sales, Support, Price Match, ETC!! Wow, when i first found NCIX's website i was so happy! Everything about NCIX is amazing. The Costs on NCIX are so cheap, comparing it from other shops online. NCIX's support always responds as soon as possible. The Price Match is one of my favorites (ONLY IF YOUR IN CANADA), Price Match is like “We guarantee the lowest prices!” “We’ll beat any advertised price!” which is true. Overall i give the website FIVE STARS! This website is mostly recommended and best for getting PC's built, buying keyboard's, headsets, and speakers/monitors/tv's/etc.

Horrible I ordered a GTX 1060 AMP! Edition GPU from NCIX during the black Friday weekend. They then I email them about not receiving it, and they say that it had been in back order since the day after cyber Monday! Which they thought wasn't worth telling me. After that day, I had emailed them 7 times asking for refunds, but wait no replies after a whole week. NEVER USE NCIX.