
Michael Roberts
GBDO NOT USE They offer the best price but then they reduce the price dramatically. When I declined there evaluation they came back with a price that doubled their original offer but still considerably lower than promised. I declined again and they said it would be despatched on 48 hour service. 5 days later it had not left their offices. They offer a 'LOCKED IN' price if they receive the phone with in 10 days of your original enquiry. This is a complete lie. They try to pass this off as locked in based on the condition when they assess it. Also the 48 hour return actually means it takes them 5 to 7 days to print a label before they put it in the post. An absolutely horrendous company to deal with. Bunch of time wasters. Be warned.

michael jakins
GBDid what they said I got quick prompt service and a next day bank transfer for the same value of my old phone as was estimated on their website.

Customer
GBPaid less than agreed Used service last year. £5 taken off already low price - I have never been paid less than agreed on other websites as my gadgets are well looked after and presented - and usually returned in original box. No explanation for reduction given. Price too small to argue over £5 but wouldn't use again.

Judy Estrada
GBI purchased some inexpensive premium… I purchased some inexpensive premium earpods and it came with a free watch. The watch all they can tell you to set regular time was it's in settings. I was also charged 7.83 + free gift I guess was the watch that does not work right. They gave me product warranty I did not order! The representative said oh, warranty was only $7.83 like I have money to burn!

Francine Benjamin
GBOne of the "hide behind the small print" brigade! I wish I had read some reviews about this company before I decided to send my phone to them. The website offered £120 for my 2yr old Samsung Galaxy Note 2 which is in good condition. There was a price for a working phone and another for non-working phones, nowhere to enter any specific details. I was knocked back to £20 for something called "lcd burn" so I asked for my phone back. I sent it with the original charger in the original box and received my phone today, minus the box and charger. I was told it would be destroyed as my phone wasn't new and "it says that in the small print". The least they could have done was return my phone etc exactly as I sent it to them! It's a pretty disgusting way to treat a customer, it demonstrates a complete lack of regard for people's belongings and a shameful hiding behind the small print which is a poor excuse for any company to use. Not even a whiff of apology from the smug customer service staff! Absolutely appalling!!!