AVOID LIKE THE PLAGUE AVOID LIKE THE PLAGUE Terrible service, lying customer service agents and your super shady manipulative business practices. Service canceled in Jan 2024, returned modem. In late March I got an email saying my bill was ready. I had to re-download the app and found a $9.95 credit on my account. I called to get the credit which, no shock, she was not able to issue it and had to escalate. Then they said they did not get my modem back. UPS shows tracking and delivered/signed by Breezeline then after some more "investigation" they found my items BUT now claim they are missing FOUR other modems. Whats going on Breezeline? Nothing was missing for months until I want my credit back then the lies come flooding out.

Horrible service Horrible service. I loose two days of my work from home. Price is 85$ per month. Bad connection. Multiple disconnects. Unfortunately not too many providers in the Montross VA 22520 I would change immediately if possible.

Breezeline are Rip Off Artists!! Breezeline are thieves regarding their rate increases. They use the old, "It's not our fault line of BS, blaming the price increases on the TV stations, sports etc. Well how about your outrageous Internet Connectivity charges increases? Mine have doubled in 1 year. Now with the loss of ACP discount, MY INTERNET COSTS will quadruple from what they were 2 years ago. From $11.49 To $44.50. Regarding your cable TV costs, I'M LOCKED INTO THAT BS because I live in an HOA and have no choice But to Pay, due to the infinite wisdom of the powers to be to get into a Ten Year Contract with these Thief Artists. Wonder how much the HOA powers to be got off this BS Rip Off Multi Million Dollar Contract?! If you don't live in an HOA and Have a Choice regarding your cable provider, DON'T CHOOSE BREEZELINE!! Please, Don't Choose Breezeline....... YOU HAVE A CHOICE, I DIDN'T.........

Terrible Customer Service Waits I was stuck with them after Atlantic Broadband got bought by them. As soon as they did, they closed all retail locations and have made everything via phone. The problem is that anytime you need to do anything, its 1-2 hour of wait time on hold. I think they're hoping people just give up on. trying to cancel after they jack up the prices. Never again.

Worst Internet provider I EVER used Worst Internet provider I EVER used, and I've used many companies in different states. I relocate pretty often and have to deal with internet set up every time. Breezline so far is the worst and I would use a different one if I had a choice, but it is a monopolist in North Miami area in an apartment complex where I live. Here is what I have to deal now on a daily basis: constant outages - cannot even open sites. Connection issues - people can't hear you on a zoom call as the upload speed here is a joke and drops every other second. Download is a nightmare - you start downloading a file and speed is good, but after 10 seconds it just stops - I have to redownload again and again until it finds a sweet spot. I have to admit that 10% of the time it works just as it is supposed to work, but the rest 90% of the time it makes you cry.