First let me start off I have been… First let me start off I have been without internet all day after a customer service representative said there was a outage in my area and would be back on at 4:30 that was a lie ! Still out of service the earliest they can come out is over a week from now like huh?? I am paying for a service I can not use do your research on internet service to save yourself some stress

I can't get online to see my bill their… I can't get online to see my bill their operators speak with a twang I am hard of hearing I can't hear everything they say their chat is a big joke their automated system is a joke

If I could use any other provider I would. In order to access my account online to view or pay my bill, they want me to use a Breezeline Email address that I have no use for otherwise. I called to complain and wound up going back to paper billing that costs me an extra $2/month. the person I spoke to at Breezeline was competent, but unhelpfull. If I could use any other provider with the same speeds in my area I would. Dumb policy

Horrible zero stars Horrible zero stars. From the "service" to their customer service, even their AI phone system is faulty. Worst service ever. Scammers. Their representative will keep hanging up on you. ALICIA the lady that answer my call did not want to be bother! It' s so baaad! It's now more than 48 hrs without service any service tv internet cable after a simple storm. Not a hurricane just a storm. Should b canceled. Stay away. Save yourself stress and money.

Internet connection went down Internet connection went down. I decided to use Chat to find out why. You have to enter all your info to start chat and then when you get a CS rep, they ask you to enter it all again, really (?) Rebooted router/modem (both ends) and that got it working again. Then the rep says I can go to the website to do a reboot myself. First of all, for me to login to the website I have to go to a special login site, I was an Atlantic BB customer before breezeline purchased them, and now there’s (at least) two different login sites, and I can’t do it from their app. Once I get on the site, I can’t access any information on the different packages they offer, a message comes up saying that I’m already a customer - no kidding!?! Only access I have on the website is the ability to pay my bill - go figure.