Terrible product and worse service The good service we experienced with WOW ended when Breezeway took over. Initial cable TV problems were temporarily resolved. We are now experiencing frequent internet and phone outages and cable service that is not much better than broadcast television. Net problems continue after new modem installed. Tech said problem id due to old equipment that worked before Breezeline and we might be able to fix the problem if we pay for upgrades - is it wrong to expect reliable service when we are paying over $2,ooo per year?

Worst Internet provider I EVER used Worst Internet provider I EVER used, and I've used many companies in different states. I relocate pretty often and have to deal with internet set up every time. Breezline so far is the worst and I would use a different one if I had a choice, but it is a monopolist in North Miami area in an apartment complex where I live. Here is what I have to deal now on a daily basis: constant outages - cannot even open sites. Connection issues - people can't hear you on a zoom call as the upload speed here is a joke and drops every other second. Download is a nightmare - you start downloading a file and speed is good, but after 10 seconds it just stops - I have to redownload again and again until it finds a sweet spot. I have to admit that 10% of the time it works just as it is supposed to work, but the rest 90% of the time it makes you cry.

Horrible zero stars Horrible zero stars. From the "service" to their customer service, even their AI phone system is faulty. Worst service ever. Scammers. Their representative will keep hanging up on you. ALICIA the lady that answer my call did not want to be bother! It' s so baaad! It's now more than 48 hrs without service any service tv internet cable after a simple storm. Not a hurricane just a storm. Should b canceled. Stay away. Save yourself stress and money.

I have continuously had issues in the… I have continuously had issues in the past year and a half with my internet I have called breezeline Many times and have had many techs come to look for the issues. One tech a few weeks ago told me they know what the issue is ans have supposedly been waiting for parts to fix the issue. Fast forward to now still having issues and they will not even credit my account anything even though they know there's an issue and I worm from home. I now have so many attendance points I'm at risk of being fired BECAUSE OF THEIR INTERNET SERVICE

Where do I begin? Let's start with that unbelievably grating automated attendant with the pretend tone "I'm sorry I didn't get that". I'm not a violent fellow but become so when navigating their infuriating phone system. So they jacked my bill by almost 100% in two years cause they can - or thought they could until I gave them the one finger salute. Went to Starlink with better speed and less money - am rather tickled with it. 6 months from now municipal is coming online. They are deservedly screwed.