Beverly Benson
GBI can't get online to see my bill their… I can't get online to see my bill their operators speak with a twang I am hard of hearing I can't hear everything they say their chat is a big joke their automated system is a joke
Chris Nelson
GBHorrible Support, Ignores Customers, Closed my Account The techs came to install fiber at my house, no problem, they refused to install the fiber where I wanted so I said I would need to move it after they install it so I don't have a giant ugly box on the wall in my living room. After a couple weeks I'm ready to turn on the service, so I create an account, and required email address, and I already have a 200$ charge on my account?? I put in a support ticket and wait weeks, I check in on the ticket weeks later and they're "still working on it".. I checked for a second time today and they closed the ticket and suspended the account?? I'm checking the email address they provided and the address I signed up with EVERY day, and heard absolutely nothing. Their support team sucks and cannot wait to end the chat, and their website is slow as molasses. I can't recommend their service to anyone.
NYC MIA
GBWorst Internet provider I EVER used Worst Internet provider I EVER used, and I've used many companies in different states. I relocate pretty often and have to deal with internet set up every time. Breezline so far is the worst and I would use a different one if I had a choice, but it is a monopolist in North Miami area in an apartment complex where I live. Here is what I have to deal now on a daily basis: constant outages - cannot even open sites. Connection issues - people can't hear you on a zoom call as the upload speed here is a joke and drops every other second. Download is a nightmare - you start downloading a file and speed is good, but after 10 seconds it just stops - I have to redownload again and again until it finds a sweet spot. I have to admit that 10% of the time it works just as it is supposed to work, but the rest 90% of the time it makes you cry.
PREMIER CARS LLC
GBPoor Customer services I am writing to you on behalf of Premier Cars regarding an order placed with Mr. Thomas Kalka. Since signing the contract with Mr. Kalka, we have encountered significant difficulties in communication. Despite numerous attempts via email and phone calls since March 6th, Mr. Kalka has not responded to any of our inquiries regarding the status of our order. This lack of communication has caused us great concern and has led us to question the legitimacy of our dealings with Breezeline. After exhausting all avenues to reach Mr. Kalka, the sales team finally provided us with manager email address as an alternative contact. Unfortunately the manager is not responding as well. We emphasize the urgency of our request, as we previously communicated to Mr. Kalka our immediate need for internet service. His sudden disappearance after the contract was signed has left us feeling apprehensive and uncertain about the reliability of Breezeline as a company. We kindly request that you provide us with an update on the status of our order at earliest convenience. If, for any reason, Breezeline is unable to fulfill our internet service requirements promptly, we would appreciate timely notification so that we can explore alternative options without further delay. We regret any inconvenience caused by this situation and sincerely hope for a swift resolution. Cooperation in addressing this matter is greatly appreciated.
Shana Lenoir
GBI have continuously had issues in the… I have continuously had issues in the past year and a half with my internet I have called breezeline Many times and have had many techs come to look for the issues. One tech a few weeks ago told me they know what the issue is ans have supposedly been waiting for parts to fix the issue. Fast forward to now still having issues and they will not even credit my account anything even though they know there's an issue and I worm from home. I now have so many attendance points I'm at risk of being fired BECAUSE OF THEIR INTERNET SERVICE