mark
GBFailed auto reload and system lost my account Set up an auto-reload for my pageplus pins every 4 months. The first two worked and I was charged correctly, but the third time didn't. When I realized it, I tried to log into callingmart to check my account and it said my credentials were incorrect. I tried to set up a new pw and it said my email wasn't recognized and there was no account associated with it. What's that about? I've used the same email for years when I'd purchase something from callingmart. I tried calling customer service and waited over an hour on hold before I hung up. Forget it. BAD COMMUNICATION and BAD SYSTEMS in place. I'm finding another service.
Mark
GBWhat an absolute joke & not a funny one either. I bought a Verizon data card which the site said would be emailed to me immediately. However, once I set the account up & actually paid for the card then it says sorry, we're going to hold it for a manual authentication & "Customer Service" would contact me shortly. The next afternoon I called the "CS" number and tried to talk with a person that I couldn't understand. Next I emailed them asking about my card & another person called immediately. I really couldn't understand her either & she got upset because of it but I understood enough of it to hear that they would email my pin within 3 minutes of the end of our conversation. Of course this never happened. Typical foreign "Customer Service" department. Tell you anything you want to hear in order to get rid of you. There are lots of other places that sell the same stuff, at the same prices without all the aggravation & lies. STAY AWAY, FAR AWAY from these a$$holes! Oh, and also....BITE ME......
Santhakumar Ganapathi
GBCustomer care representavive worst service
Very Unhappy Customer
GBTheir mistake, At my expense I ordered 1000 pre-paid minutes for my cell phone. I used a coupon and all my member points. Some where during my checkout, the system changed my order to 900 minutes. Since the minutes are cheaper per minute if you buy 1000 minutes. I am paying more per minute than I should. It was their system that glitched and made the error. I could not catch the error since I could not see the change happening since my coupon and member points change the price. Callingmart chose to not help me at all and put the blame on me. This is really poor customer service. Now that I have no more member points anymore, I have no reason to ever work with them again.
C Bo
GBOk for online sellers but about the same as the store by me with tax They save me a trip to the store when buying these last minute. Since I'm in a store weekly that sells them and their pricing is about the same, it's usually not worth buying online most of the time.