Stay away from this company - Broken Website Stay away from this company, Callingmert. Their website is broken all the time. They will take your money, put a hold on it, then they will send you an email stating that your card is out of stock and will take a week to release a hold on your money. This happened to me 3-4 times already. Their website is broken 9.8 times out of 10.

Failed auto reload and system lost my account Set up an auto-reload for my pageplus pins every 4 months. The first two worked and I was charged correctly, but the third time didn't. When I realized it, I tried to log into callingmart to check my account and it said my credentials were incorrect. I tried to set up a new pw and it said my email wasn't recognized and there was no account associated with it. What's that about? I've used the same email for years when I'd purchase something from callingmart. I tried calling customer service and waited over an hour on hold before I hung up. Forget it. BAD COMMUNICATION and BAD SYSTEMS in place. I'm finding another service.

Website continues to have some problems The code on Callingmart's website needs to be more carefully reviewed to improve the site's functionality, and make the fields that need to be filled out perform better. Several of the site's field instructions are not up to snuff, which makes navigating the site and completing and order too problematic.

Their mistake, At my expense I ordered 1000 pre-paid minutes for my cell phone. I used a coupon and all my member points. Some where during my checkout, the system changed my order to 900 minutes. Since the minutes are cheaper per minute if you buy 1000 minutes. I am paying more per minute than I should. It was their system that glitched and made the error. I could not catch the error since I could not see the change happening since my coupon and member points change the price. Callingmart chose to not help me at all and put the blame on me. This is really poor customer service. Now that I have no more member points anymore, I have no reason to ever work with them again.

Unacceptable/terrible cust service Finally spoke with a rep, 25min in, who found the two transactions, verified payment records, said she was cancelling the first and then said she didn't know how long it would take to post for sure because metropcs/T-Mobile was having issues processing. When I brought up the "100% satisfaction guaranteed", "posts to account within no less than 15min", "coupon code would apply at check out", she just put me on mute for another 10min, before hanging up. Expect all of this posted on every review site I can find.