RL
GBWebsite continues to have some problems The code on Callingmart's website needs to be more carefully reviewed to improve the site's functionality, and make the fields that need to be filled out perform better. Several of the site's field instructions are not up to snuff, which makes navigating the site and completing and order too problematic.
mark
GBFailed auto reload and system lost my account Set up an auto-reload for my pageplus pins every 4 months. The first two worked and I was charged correctly, but the third time didn't. When I realized it, I tried to log into callingmart to check my account and it said my credentials were incorrect. I tried to set up a new pw and it said my email wasn't recognized and there was no account associated with it. What's that about? I've used the same email for years when I'd purchase something from callingmart. I tried calling customer service and waited over an hour on hold before I hung up. Forget it. BAD COMMUNICATION and BAD SYSTEMS in place. I'm finding another service.
J.P. rich
GBUnacceptable/terrible cust service Finally spoke with a rep, 25min in, who found the two transactions, verified payment records, said she was cancelling the first and then said she didn't know how long it would take to post for sure because metropcs/T-Mobile was having issues processing. When I brought up the "100% satisfaction guaranteed", "posts to account within no less than 15min", "coupon code would apply at check out", she just put me on mute for another 10min, before hanging up. Expect all of this posted on every review site I can find.
EC-5S643629DG6324422
GBSpam after purchase They spam you with emails to review them. Unsubscribe doesn't help
Dave
GB1st time worked 2nd time order held Order was held up. Had to use tmobile site instead. Probably will not use again