Customer support...forget it No response from their own online contact form.

Website continues to have some problems The code on Callingmart's website needs to be more carefully reviewed to improve the site's functionality, and make the fields that need to be filled out perform better. Several of the site's field instructions are not up to snuff, which makes navigating the site and completing and order too problematic.

Customer care representavive worst service

Failed auto reload and system lost my account Set up an auto-reload for my pageplus pins every 4 months. The first two worked and I was charged correctly, but the third time didn't. When I realized it, I tried to log into callingmart to check my account and it said my credentials were incorrect. I tried to set up a new pw and it said my email wasn't recognized and there was no account associated with it. What's that about? I've used the same email for years when I'd purchase something from callingmart. I tried calling customer service and waited over an hour on hold before I hung up. Forget it. BAD COMMUNICATION and BAD SYSTEMS in place. I'm finding another service.

Selling Bad Codes + Failure to Communicate Ordered 6 monthly refill pins. 2 worked, the other 4 did not. Attempted to call, and line does not even connect (despite claim of 24/7 service). Sent in Online Form, received receipt, never contacted again. Called again 2 weeks later, customer service rep knew nothing about complaint, resent receipt. Now dealing with same issue a month since with no response, and their customer service line cuts off after 50 seconds (exact) of hold jingle. Having to demand reimbursement now from credit card company as merchant sold faulty merchandise and is not communicating to resolve issue. Would recommend purchasing else where. Sad that this occurred after a year of appropriate transactions.