Selling Bad Codes + Failure to Communicate Ordered 6 monthly refill pins. 2 worked, the other 4 did not. Attempted to call, and line does not even connect (despite claim of 24/7 service). Sent in Online Form, received receipt, never contacted again. Called again 2 weeks later, customer service rep knew nothing about complaint, resent receipt. Now dealing with same issue a month since with no response, and their customer service line cuts off after 50 seconds (exact) of hold jingle. Having to demand reimbursement now from credit card company as merchant sold faulty merchandise and is not communicating to resolve issue. Would recommend purchasing else where. Sad that this occurred after a year of appropriate transactions.

1st time worked 2nd time order held Order was held up. Had to use tmobile site instead. Probably will not use again

Unacceptable/terrible cust service Finally spoke with a rep, 25min in, who found the two transactions, verified payment records, said she was cancelling the first and then said she didn't know how long it would take to post for sure because metropcs/T-Mobile was having issues processing. When I brought up the "100% satisfaction guaranteed", "posts to account within no less than 15min", "coupon code would apply at check out", she just put me on mute for another 10min, before hanging up. Expect all of this posted on every review site I can find.

Stay away from this company - Broken Website Stay away from this company, Callingmert. Their website is broken all the time. They will take your money, put a hold on it, then they will send you an email stating that your card is out of stock and will take a week to release a hold on your money. This happened to me 3-4 times already. Their website is broken 9.8 times out of 10.

No longer the best price I have been purchasing my T-Mobile pre-paid SIM card top up from Callingmart for the past several years. I started buying from them because they had the most competitive price. But it is no longer the case. Since last year, I have to pay the full face value plus $2 fee (required by T-Mobile according to Callingmart). I can get it from any other online seller for the same price and even from T-Mobile website (have to pay sales tax but not the $2 fee) with he same convenience of online shopping. I probably can go to one of those small Mom&Pop telephone store and get it with a discount to face value (+ sales tax) if I look hard enough.