Unethical software! Unethical software!. Extreme micro management. It doesn't only take screenshots but also actual photos of the employee via webcam. Business owners using this software better know that your employees working for you are just all about money.

Unethical when companies offer businesses monitoring software, you don't expect for those companies to monitor YOU as soon as you join for a demo. Gave nothing but my email address and suddenly called me from the US (Im in EU) with my first name and mobile phone. Not cool. I wonder what other info the software sent to them from the PCs we download the software to.

I would give zero stars if possible I would give zero stars if possible. They switched from Time Doctor to Time Doctor 2, and called the original Time Doctor Classic. They have removed the original from google and going to timedocotor.com and signing in there takes you to timedoctor 2. So in effect making it impossible to cancel your membership. They have charged me time doctor 1 and 2 for over a year and and are refusing a refund. The industry norm is update the same website and not charge your customers twice. The software itself was OK but had a lot of bugs. For example, Id set the screen log for set intervals and nothing would be recorded. Overall, I am not impressed. I suggest you stay away unless you want to be overcharged with a less than average software. I have all the bank statements and evidence of their scammery.

To cancel you need to contact their… To cancel you need to contact their support. After confirmation that my subscription was cancelled, I got another invoice in a few weeks. Takes too much time just to cancel.

Overcharged and refused a refund. Whilst the support team is helpful, the ease with which you can be overcharged is astounding. Switching laptops cost me over £100 in "new" annual licenses for an existing user. I also got charged an annual fee for my 13-year-old daughter even though all she did was sign into a laptop on her own profile - I didn't have to authorise the debit at all. Getting a refund is incredibly difficult and the support team tend to tell you that you have been "educated" because they've sent a link to a help article, which only makes sense to technicians! Indeed even when trying to resolve my duplicate profiles the support team phrased their response as "I guess you need to delete"... they're guessing, yet I've been "educated" and therefore have to suck up another annual charge! In theory it's a great system. In reality it has huge flaws that end up costing you a small fortune and takes hours to resolve with their support team. My recommendation would be - stick to something simpler like Toggl! They've refused a refund and given me "credit" but given I would never renew my subscription, they've effectively raided my bank account and kept the money!