Overcharged Overcharged. Then when I try to cancel, they gave me this message, "Your cancellation request was sent to our support team on undefined. They'll be in touch to let you know when the cancellation is completed. You can re-submit for cancellation after 7 days."

I am a TD users for many years....and… I am a TD users for many years....and moved from TD 1 to TD 2 on the promise of new features and a sexier set up. But wow - what a shock & disappointment. Really killed me - as now I have to make a decision if I move my whole team back to TD 1 or elsewhere...the time spent moving my whole team, checking this platform out and trying to get my head around it - I am gutted. We have multiple accounts and pay a few thousand a year in monthly bills. In review of TD 2 - integrations - yes there - we need Teamwork, when we test it - it does not work the same or have the same features as TD 1 version. It is not TD - but Teamwork who do this - but wow..a kick when we move over. Secondly - we cannot switch off mobile in TD2 - the features and options are awful in my option compared to TD1. This is super painful - I have to manually remind and tell my team they cannot use this and now answer constant questions as to why we cannot use the app, as team members "accidently" use or or have to use it for a few weeks as their laptop is broken, etc. An option to switch it off? Personally I think the app loads very slow as well. Just my opinion..but I guess I am already down on it. The main reason we moved - it integrates into Wise - amazing for payroll. I go to the platform to export my payroll and of course it only exports in select currencies - not all the currencies that Wise offer...boom - I pay in local currencies - not USD and of course the ones I need are not available. What an absolute farce. I gave 2 stars as TD 1 was solid for me - but wow I have lost so much time on the half baked TD 2 - sorry to write this, as TD 1 has been amazing for us. I appreciate the new platform is being built out - but I am very upset tonight on all of these things...hopefully in the years ahead it gets there. If considering TD - dont go with 2 - go with 1...its good.

I would give zero stars if possible I would give zero stars if possible. They switched from Time Doctor to Time Doctor 2, and called the original Time Doctor Classic. They have removed the original from google and going to timedocotor.com and signing in there takes you to timedoctor 2. So in effect making it impossible to cancel your membership. They have charged me time doctor 1 and 2 for over a year and and are refusing a refund. The industry norm is update the same website and not charge your customers twice. The software itself was OK but had a lot of bugs. For example, Id set the screen log for set intervals and nothing would be recorded. Overall, I am not impressed. I suggest you stay away unless you want to be overcharged with a less than average software. I have all the bank statements and evidence of their scammery.

Unethical when companies offer businesses monitoring software, you don't expect for those companies to monitor YOU as soon as you join for a demo. Gave nothing but my email address and suddenly called me from the US (Im in EU) with my first name and mobile phone. Not cool. I wonder what other info the software sent to them from the PCs we download the software to.

We have JIRA Integration enabled for… We have JIRA Integration enabled for TimeDoctor. Most of my team members have a head ache with this tool. Every time we ask guys from Timedoctor, they respond with robot like response like 'Did you clear you browser cache" and re-enable the integration. JIRA status says "Available" . . . Please stay away from this tool . . . as we have log time against our JIRA task, it breaks frequently and it forces us to manually log our time.