Rip off !!! I ordered 2 coolair 29 July 2018. To make a long story short, I recieved 1 of the 2 10 days later. I payed FedEx express so I would get it in 2-4 days , that didnt happen since they sent it 8 days after I ordered it. I got a refund for the one they didn't send. Today I get an invoice from FedEx saying i need to pay 21 euros in administrative fee and customs fee. This the company told them the reciever will pay for. It doesn't say anywhere because if I would have known all of this I would never pay 80 euros for ONE COOLAIR that cost 40 euros to begin with. I'm waiting for response from this company in the case of the expressfee and the other fee I got as an invoice. Overall I would NOT recommend anyone to buy anything from this company. Btw it says TAK YUET INTERNATIONAL Hong Kong on the invoice. It's just a mess. My advice is choose another company.

Arctic Air Fan Arctic Air Fan I purchased 3, postage took months and when I finally received them they were all broken internally and didn’t work. I asked for a refund and they send me another broken fan! Don’t buy from this company they are scammers!

I bought a Frozen castle for my niece I bought a Frozen castle for my niece. The item took ages to arrive and when it did it was sent in a plastic bag (no box) and with many pieces broken (and those that weren't did connect well together). They agreed to send me a refund but only if I paid to return the item to them (despite their returns policy stating otherwise). Terrible product, badly packaged & poor customer service. Avoid at all costs (just wish I'd read these reviews before parting with 24 quid!)

Criminals, beware This company stole my money. They refuse to refund me even though they never delivered my parcel, it's been over seven months now. They don't even have the decency to respond to my mails anymore. I'm not sure if they ever sent a parcel, what I do know is they don't even have an active tracking number now. They refused to even tell me what their refund procedure is - I suppose for obvious reasons. This seems to be their business model.

Distressed child My daughter ordered for my grandson a lego avenger endgame. On the advertisement wasn't clear that it was a fake one and also was written that it would arrive in 2 or 3 days. It took 20 days to arrive and to our sourprise wasn't a box but a package with all the pieces loose. When my grandson opened the package he burst in tears telling it was a fake one. I wrote to home import world to send the package back and have a rifund and the answer was "as specifically noted on the product listing, it's a generic product". I'm sorry to say it was a very bad experience to ordered from them and we would never use this company again. Vanna Mohr