I bought a Frozen castle for my niece I bought a Frozen castle for my niece. The item took ages to arrive and when it did it was sent in a plastic bag (no box) and with many pieces broken (and those that weren't did connect well together). They agreed to send me a refund but only if I paid to return the item to them (despite their returns policy stating otherwise). Terrible product, badly packaged & poor customer service. Avoid at all costs (just wish I'd read these reviews before parting with 24 quid!)

Arctic Air Fan Arctic Air Fan I purchased 3, postage took months and when I finally received them they were all broken internally and didn’t work. I asked for a refund and they send me another broken fan! Don’t buy from this company they are scammers!

Criminals, beware This company stole my money. They refuse to refund me even though they never delivered my parcel, it's been over seven months now. They don't even have the decency to respond to my mails anymore. I'm not sure if they ever sent a parcel, what I do know is they don't even have an active tracking number now. They refused to even tell me what their refund procedure is - I suppose for obvious reasons. This seems to be their business model.

1 STAR WOULD BE GENEROUS I BOUGHT A DVD/VCR RECORDER LAST YEAR AND WITHIN 90 DAYS THE UNIT STOPPED WORKING. REPORTED THE PROBLEM, RECEIVED AN EMAIL FROM VICTOR B. THAT HE WOULD FIX OR EXCHANGE THE UNIT. SENT THE UNIT BACK (AT MY EXPENSE) AND RECEIVED THE UNIT IN THE SAME SHAPE A MONTH LATER. THANKS FOR NOTHING VICTOR B.

Region Free DVD player works as advertised I was sceptical, but took a gamble on this company--ordered a Sony BDP-S3700 DVD/Blu Ray player. Cost a fortune to ship all the way to Asia, but it actually works! I've used it to watch DVDs from Europe, the UK, USA, Japan, and South Korea, including NTSC and PAL. Also Blu-Ray disks from Korea, Europe, and the USA. No problems, all the functions work as advertised. One problem is that the unit says 120V current only, while the site advertises it as 100-240V. Luckily I have a transformer to convert the current, and I'm so just happy to finally have a player for my international collection of movies that I'm willing to forgive this one point.