1 STAR WOULD BE GENEROUS I BOUGHT A DVD/VCR RECORDER LAST YEAR AND WITHIN 90 DAYS THE UNIT STOPPED WORKING. REPORTED THE PROBLEM, RECEIVED AN EMAIL FROM VICTOR B. THAT HE WOULD FIX OR EXCHANGE THE UNIT. SENT THE UNIT BACK (AT MY EXPENSE) AND RECEIVED THE UNIT IN THE SAME SHAPE A MONTH LATER. THANKS FOR NOTHING VICTOR B.

go with Amazon! I live overseas and needed them to get my pal/ntsc converter box to a friend so she could bring it: not sent. Found another way to get it here, got it and the AC adapter is the WRONG one. They have not yet reimbursed the shipping difference between 1st delivery (to Canada) and second delivery (to VA). Told me that the unit is packed somewhere else. Have requested they overnight a new one to me--any bets?

I bought a Frozen castle for my niece I bought a Frozen castle for my niece. The item took ages to arrive and when it did it was sent in a plastic bag (no box) and with many pieces broken (and those that weren't did connect well together). They agreed to send me a refund but only if I paid to return the item to them (despite their returns policy stating otherwise). Terrible product, badly packaged & poor customer service. Avoid at all costs (just wish I'd read these reviews before parting with 24 quid!)

Distressed child My daughter ordered for my grandson a lego avenger endgame. On the advertisement wasn't clear that it was a fake one and also was written that it would arrive in 2 or 3 days. It took 20 days to arrive and to our sourprise wasn't a box but a package with all the pieces loose. When my grandson opened the package he burst in tears telling it was a fake one. I wrote to home import world to send the package back and have a rifund and the answer was "as specifically noted on the product listing, it's a generic product". I'm sorry to say it was a very bad experience to ordered from them and we would never use this company again. Vanna Mohr

Don’t buy from them! Scam! I bought one item and they shipped me something different. I emailed notifying them and they said they would send the correct product. It’s been 4 months and dozens of emails and no refund or correct product. Annoying!!