go with Amazon! I live overseas and needed them to get my pal/ntsc converter box to a friend so she could bring it: not sent. Found another way to get it here, got it and the AC adapter is the WRONG one. They have not yet reimbursed the shipping difference between 1st delivery (to Canada) and second delivery (to VA). Told me that the unit is packed somewhere else. Have requested they overnight a new one to me--any bets?

would never order from them again Took my 52 inch Sony tv to europe and bought Pal To NTSC converter. They "lost" the first one and was never able to use the tracking number they provided. Eventually a unit arrived which worked fine for about four months. emailed them with details of problem but it took many more emails to get a response. They asked me to send it back(from Europe) and they would examine and repair if it was under warranty! I even offered to pay for delivery of a replacement until mine could be returned and still they don't respond. This company does not deserve even one star.

they truly sell a junk, indeed..... hI ordered a Sony DVD player through their website. In 2 days got call from Victor, telling me that this Sony model obsolete, 5 years old , and that Pioneer 420 model will do the job. I asked if this is reliable model, he said, the best no complaints so far, very popular. Guess what , in 3 days received the DVD, turned on, tray wouldn't open. Tried several times, no result.Sent it back to the store and threatened them via e-mail with BBB (Better Business Bureau) .Let see how long it takes to get a refund?! On the top of everything I had to pay both way shipping cost $ 30 USD

DO NOT trust this seller DO NOT trust this seller. They falsely advertise on many levels. Shipping time, refund, policy, and make false clams about details of the products. After this seller is found out and scams many people they just go and make a new websites with the same cheap/falsely advertised products. Not clever people, as can tell by the layout of their website--its the same from site to site-just a different name

I bought a Frozen castle for my niece I bought a Frozen castle for my niece. The item took ages to arrive and when it did it was sent in a plastic bag (no box) and with many pieces broken (and those that weren't did connect well together). They agreed to send me a refund but only if I paid to return the item to them (despite their returns policy stating otherwise). Terrible product, badly packaged & poor customer service. Avoid at all costs (just wish I'd read these reviews before parting with 24 quid!)