1 STAR WOULD BE GENEROUS I BOUGHT A DVD/VCR RECORDER LAST YEAR AND WITHIN 90 DAYS THE UNIT STOPPED WORKING. REPORTED THE PROBLEM, RECEIVED AN EMAIL FROM VICTOR B. THAT HE WOULD FIX OR EXCHANGE THE UNIT. SENT THE UNIT BACK (AT MY EXPENSE) AND RECEIVED THE UNIT IN THE SAME SHAPE A MONTH LATER. THANKS FOR NOTHING VICTOR B.

I bought a Frozen castle for my niece I bought a Frozen castle for my niece. The item took ages to arrive and when it did it was sent in a plastic bag (no box) and with many pieces broken (and those that weren't did connect well together). They agreed to send me a refund but only if I paid to return the item to them (despite their returns policy stating otherwise). Terrible product, badly packaged & poor customer service. Avoid at all costs (just wish I'd read these reviews before parting with 24 quid!)

they truly sell a junk, indeed..... hI ordered a Sony DVD player through their website. In 2 days got call from Victor, telling me that this Sony model obsolete, 5 years old , and that Pioneer 420 model will do the job. I asked if this is reliable model, he said, the best no complaints so far, very popular. Guess what , in 3 days received the DVD, turned on, tray wouldn't open. Tried several times, no result.Sent it back to the store and threatened them via e-mail with BBB (Better Business Bureau) .Let see how long it takes to get a refund?! On the top of everything I had to pay both way shipping cost $ 30 USD

Bought a board game Bought a board game, thinking I made a nice deal. Sent with no protection from hong kong, all parts were obviously counterfeit. No answer from their customer service. Reported them to the authorities, no answer there either. Its been over a year. Avoid at all cost.

Would Give Negative Review If I Could Bought some Pokėmon cards as a Christmas gift for my child. I get the package on the 2nd of January. Secondly, the cards are fake! Like 100% can tell fake, box was all wrong, packs were fake looking, cards were glossy finish, every pack had a Gx or better in it that was a holo sticker placed onto some cardboard stock. Well there goes my money. Some of the cards were hilarious to pull though. Was supposed to be Celestial Storm packs but was getting hyper rare raichu from Shining Legends, prism cards that were not even holo, secret rares like nest ball and none of these so called Pokémon cards were textured as would the real hyper rares and secret rares for Pokémon cards. Also, the packs said on them "10 ADDITIONAL GAME CARDS" but didn't contain more than 9 in each pack.