would never order from them again Took my 52 inch Sony tv to europe and bought Pal To NTSC converter. They "lost" the first one and was never able to use the tracking number they provided. Eventually a unit arrived which worked fine for about four months. emailed them with details of problem but it took many more emails to get a response. They asked me to send it back(from Europe) and they would examine and repair if it was under warranty! I even offered to pay for delivery of a replacement until mine could be returned and still they don't respond. This company does not deserve even one star.

Go with 220 electronics Go with 220 electronics. Trust me. I’ve bought from both for years. I’m finally done with world import electronics. They are hit and miss, and when they miss it’s big. I recently bought a region free blu ray player from these guys. First, they sent the wrong unit. I had to return before they would ship correct unit. Unit arrived and worked intermittently from the beginning. I tried sw updates, restore to default etc. finally shipped back (at my expense for an in-warranty player). Called after two weeks. “Sam” said he would call back that day with status. No call back. I’ve tried their two numbers from different phones and no answer at all now. It’s been 21 days of nothing. So I’m done with these crooks. Definitely avoid these guys. Proven incompetent in shipping/receiving, cheap in making customer pay shipping on in-warranty items and criminal in not honoring warranty.

They sell only JUNK. I bought Region Free Recorder and Region Free VHS-DVD Player Combo. Within a month, started having problem, I had to return and exchanged another ones, paying more. In a year, the VHS player started to eat my video tape, so I stopped using. Also, the Recorder started not to play any US store bought DVDs. I asked Victor what I could do about the Recorder, but he said the DVDs are wrong, and there is nothing we can do. He asked me to get another DVD from the store. On the other regular US standard player, I could play all of them. He was not very helpful and I will not buy any of there products again.

Don’t buy from them! Scam! I bought one item and they shipped me something different. I emailed notifying them and they said they would send the correct product. It’s been 4 months and dozens of emails and no refund or correct product. Annoying!!

I bought a Frozen castle for my niece I bought a Frozen castle for my niece. The item took ages to arrive and when it did it was sent in a plastic bag (no box) and with many pieces broken (and those that weren't did connect well together). They agreed to send me a refund but only if I paid to return the item to them (despite their returns policy stating otherwise). Terrible product, badly packaged & poor customer service. Avoid at all costs (just wish I'd read these reviews before parting with 24 quid!)