go with Amazon! I live overseas and needed them to get my pal/ntsc converter box to a friend so she could bring it: not sent. Found another way to get it here, got it and the AC adapter is the WRONG one. They have not yet reimbursed the shipping difference between 1st delivery (to Canada) and second delivery (to VA). Told me that the unit is packed somewhere else. Have requested they overnight a new one to me--any bets?

Criminals, beware This company stole my money. They refuse to refund me even though they never delivered my parcel, it's been over seven months now. They don't even have the decency to respond to my mails anymore. I'm not sure if they ever sent a parcel, what I do know is they don't even have an active tracking number now. They refused to even tell me what their refund procedure is - I suppose for obvious reasons. This seems to be their business model.

Arctic Air Fan Arctic Air Fan I purchased 3, postage took months and when I finally received them they were all broken internally and didn’t work. I asked for a refund and they send me another broken fan! Don’t buy from this company they are scammers!

Rip off !!! I ordered 2 coolair 29 July 2018. To make a long story short, I recieved 1 of the 2 10 days later. I payed FedEx express so I would get it in 2-4 days , that didnt happen since they sent it 8 days after I ordered it. I got a refund for the one they didn't send. Today I get an invoice from FedEx saying i need to pay 21 euros in administrative fee and customs fee. This the company told them the reciever will pay for. It doesn't say anywhere because if I would have known all of this I would never pay 80 euros for ONE COOLAIR that cost 40 euros to begin with. I'm waiting for response from this company in the case of the expressfee and the other fee I got as an invoice. Overall I would NOT recommend anyone to buy anything from this company. Btw it says TAK YUET INTERNATIONAL Hong Kong on the invoice. It's just a mess. My advice is choose another company.

would never order from them again Took my 52 inch Sony tv to europe and bought Pal To NTSC converter. They "lost" the first one and was never able to use the tracking number they provided. Eventually a unit arrived which worked fine for about four months. emailed them with details of problem but it took many more emails to get a response. They asked me to send it back(from Europe) and they would examine and repair if it was under warranty! I even offered to pay for delivery of a replacement until mine could be returned and still they don't respond. This company does not deserve even one star.