I bought a Frozen castle for my niece I bought a Frozen castle for my niece. The item took ages to arrive and when it did it was sent in a plastic bag (no box) and with many pieces broken (and those that weren't did connect well together). They agreed to send me a refund but only if I paid to return the item to them (despite their returns policy stating otherwise). Terrible product, badly packaged & poor customer service. Avoid at all costs (just wish I'd read these reviews before parting with 24 quid!)

Would Give Negative Review If I Could Bought some Pokėmon cards as a Christmas gift for my child. I get the package on the 2nd of January. Secondly, the cards are fake! Like 100% can tell fake, box was all wrong, packs were fake looking, cards were glossy finish, every pack had a Gx or better in it that was a holo sticker placed onto some cardboard stock. Well there goes my money. Some of the cards were hilarious to pull though. Was supposed to be Celestial Storm packs but was getting hyper rare raichu from Shining Legends, prism cards that were not even holo, secret rares like nest ball and none of these so called Pokémon cards were textured as would the real hyper rares and secret rares for Pokémon cards. Also, the packs said on them "10 ADDITIONAL GAME CARDS" but didn't contain more than 9 in each pack.

Don’t buy from them! Scam! I bought one item and they shipped me something different. I emailed notifying them and they said they would send the correct product. It’s been 4 months and dozens of emails and no refund or correct product. Annoying!!

Bought a board game Bought a board game, thinking I made a nice deal. Sent with no protection from hong kong, all parts were obviously counterfeit. No answer from their customer service. Reported them to the authorities, no answer there either. Its been over a year. Avoid at all cost.

They sell only JUNK. I bought Region Free Recorder and Region Free VHS-DVD Player Combo. Within a month, started having problem, I had to return and exchanged another ones, paying more. In a year, the VHS player started to eat my video tape, so I stopped using. Also, the Recorder started not to play any US store bought DVDs. I asked Victor what I could do about the Recorder, but he said the DVDs are wrong, and there is nothing we can do. He asked me to get another DVD from the store. On the other regular US standard player, I could play all of them. He was not very helpful and I will not buy any of there products again.