I ordered an Arctic Air Cooler Fan on… I ordered an Arctic Air Cooler Fan on 12th August. Checked the shipping details and it supposedly still at the airport awaiting clearance after almost 2 weeks. Guess I will never get the item. DO NOT BUY FROM THIS SITE!!

I bought a Frozen castle for my niece I bought a Frozen castle for my niece. The item took ages to arrive and when it did it was sent in a plastic bag (no box) and with many pieces broken (and those that weren't did connect well together). They agreed to send me a refund but only if I paid to return the item to them (despite their returns policy stating otherwise). Terrible product, badly packaged & poor customer service. Avoid at all costs (just wish I'd read these reviews before parting with 24 quid!)

Arctic Air Fan Arctic Air Fan I purchased 3, postage took months and when I finally received them they were all broken internally and didn’t work. I asked for a refund and they send me another broken fan! Don’t buy from this company they are scammers!

Distressed child My daughter ordered for my grandson a lego avenger endgame. On the advertisement wasn't clear that it was a fake one and also was written that it would arrive in 2 or 3 days. It took 20 days to arrive and to our sourprise wasn't a box but a package with all the pieces loose. When my grandson opened the package he burst in tears telling it was a fake one. I wrote to home import world to send the package back and have a rifund and the answer was "as specifically noted on the product listing, it's a generic product". I'm sorry to say it was a very bad experience to ordered from them and we would never use this company again. Vanna Mohr

Region Free DVD player works as advertised I was sceptical, but took a gamble on this company--ordered a Sony BDP-S3700 DVD/Blu Ray player. Cost a fortune to ship all the way to Asia, but it actually works! I've used it to watch DVDs from Europe, the UK, USA, Japan, and South Korea, including NTSC and PAL. Also Blu-Ray disks from Korea, Europe, and the USA. No problems, all the functions work as advertised. One problem is that the unit says 120V current only, while the site advertises it as 100-240V. Luckily I have a transformer to convert the current, and I'm so just happy to finally have a player for my international collection of movies that I'm willing to forgive this one point.