Bought a board game Bought a board game, thinking I made a nice deal. Sent with no protection from hong kong, all parts were obviously counterfeit. No answer from their customer service. Reported them to the authorities, no answer there either. Its been over a year. Avoid at all cost.

go with Amazon! I live overseas and needed them to get my pal/ntsc converter box to a friend so she could bring it: not sent. Found another way to get it here, got it and the AC adapter is the WRONG one. They have not yet reimbursed the shipping difference between 1st delivery (to Canada) and second delivery (to VA). Told me that the unit is packed somewhere else. Have requested they overnight a new one to me--any bets?

They sell only JUNK. I bought Region Free Recorder and Region Free VHS-DVD Player Combo. Within a month, started having problem, I had to return and exchanged another ones, paying more. In a year, the VHS player started to eat my video tape, so I stopped using. Also, the Recorder started not to play any US store bought DVDs. I asked Victor what I could do about the Recorder, but he said the DVDs are wrong, and there is nothing we can do. He asked me to get another DVD from the store. On the other regular US standard player, I could play all of them. He was not very helpful and I will not buy any of there products again.

Rip off !!! I ordered 2 coolair 29 July 2018. To make a long story short, I recieved 1 of the 2 10 days later. I payed FedEx express so I would get it in 2-4 days , that didnt happen since they sent it 8 days after I ordered it. I got a refund for the one they didn't send. Today I get an invoice from FedEx saying i need to pay 21 euros in administrative fee and customs fee. This the company told them the reciever will pay for. It doesn't say anywhere because if I would have known all of this I would never pay 80 euros for ONE COOLAIR that cost 40 euros to begin with. I'm waiting for response from this company in the case of the expressfee and the other fee I got as an invoice. Overall I would NOT recommend anyone to buy anything from this company. Btw it says TAK YUET INTERNATIONAL Hong Kong on the invoice. It's just a mess. My advice is choose another company.

Criminals, beware This company stole my money. They refuse to refund me even though they never delivered my parcel, it's been over seven months now. They don't even have the decency to respond to my mails anymore. I'm not sure if they ever sent a parcel, what I do know is they don't even have an active tracking number now. They refused to even tell me what their refund procedure is - I suppose for obvious reasons. This seems to be their business model.