1 STAR WOULD BE GENEROUS I BOUGHT A DVD/VCR RECORDER LAST YEAR AND WITHIN 90 DAYS THE UNIT STOPPED WORKING. REPORTED THE PROBLEM, RECEIVED AN EMAIL FROM VICTOR B. THAT HE WOULD FIX OR EXCHANGE THE UNIT. SENT THE UNIT BACK (AT MY EXPENSE) AND RECEIVED THE UNIT IN THE SAME SHAPE A MONTH LATER. THANKS FOR NOTHING VICTOR B.

Fake pokemon packs! We ordered a Pokémon booster pack for my son and he spend $60 on this booster pack set and when we received the package, the cards were fake! They look nothing like real Pokémon cards and they had NO code cards in them! My son is very upset to spend all his money on fake crap! They should put its fake if it is and not promote them being real!

I bought a Frozen castle for my niece I bought a Frozen castle for my niece. The item took ages to arrive and when it did it was sent in a plastic bag (no box) and with many pieces broken (and those that weren't did connect well together). They agreed to send me a refund but only if I paid to return the item to them (despite their returns policy stating otherwise). Terrible product, badly packaged & poor customer service. Avoid at all costs (just wish I'd read these reviews before parting with 24 quid!)

would never order from them again Took my 52 inch Sony tv to europe and bought Pal To NTSC converter. They "lost" the first one and was never able to use the tracking number they provided. Eventually a unit arrived which worked fine for about four months. emailed them with details of problem but it took many more emails to get a response. They asked me to send it back(from Europe) and they would examine and repair if it was under warranty! I even offered to pay for delivery of a replacement until mine could be returned and still they don't respond. This company does not deserve even one star.

Knock off brands from HongKong! So, my son -age 8- is a huge Pokemon nerd and all he wanted for his birthday was an Eevee plush. I ordered the thing, because no other store in Denmark had them in storage, and not only did it take three weeks to deliver, but it looks like a cheap knock-off brand with something like Korean language on the label. I will never ever order anything from this place again.