Martin Quarfordt
PLBought a board game Bought a board game, thinking I made a nice deal. Sent with no protection from hong kong, all parts were obviously counterfeit. No answer from their customer service. Reported them to the authorities, no answer there either. Its been over a year. Avoid at all cost.
Yolandé van Loggerenberg
ZACriminals, beware This company stole my money. They refuse to refund me even though they never delivered my parcel, it's been over seven months now. They don't even have the decency to respond to my mails anymore. I'm not sure if they ever sent a parcel, what I do know is they don't even have an active tracking number now. They refused to even tell me what their refund procedure is - I suppose for obvious reasons. This seems to be their business model.
Leslie Mason
ESwould never order from them again Took my 52 inch Sony tv to europe and bought Pal To NTSC converter. They "lost" the first one and was never able to use the tracking number they provided. Eventually a unit arrived which worked fine for about four months. emailed them with details of problem but it took many more emails to get a response. They asked me to send it back(from Europe) and they would examine and repair if it was under warranty! I even offered to pay for delivery of a replacement until mine could be returned and still they don't respond. This company does not deserve even one star.
Sebastian
GBthey truly sell a junk, indeed..... hI ordered a Sony DVD player through their website. In 2 days got call from Victor, telling me that this Sony model obsolete, 5 years old , and that Pioneer 420 model will do the job. I asked if this is reliable model, he said, the best no complaints so far, very popular. Guess what , in 3 days received the DVD, turned on, tray wouldn't open. Tried several times, no result.Sent it back to the store and threatened them via e-mail with BBB (Better Business Bureau) .Let see how long it takes to get a refund?! On the top of everything I had to pay both way shipping cost $ 30 USD
Vanna Mohr
ITDistressed child My daughter ordered for my grandson a lego avenger endgame. On the advertisement wasn't clear that it was a fake one and also was written that it would arrive in 2 or 3 days. It took 20 days to arrive and to our sourprise wasn't a box but a package with all the pieces loose. When my grandson opened the package he burst in tears telling it was a fake one. I wrote to home import world to send the package back and have a rifund and the answer was "as specifically noted on the product listing, it's a generic product". I'm sorry to say it was a very bad experience to ordered from them and we would never use this company again. Vanna Mohr