Rip off !!! I ordered 2 coolair 29 July 2018. To make a long story short, I recieved 1 of the 2 10 days later. I payed FedEx express so I would get it in 2-4 days , that didnt happen since they sent it 8 days after I ordered it. I got a refund for the one they didn't send. Today I get an invoice from FedEx saying i need to pay 21 euros in administrative fee and customs fee. This the company told them the reciever will pay for. It doesn't say anywhere because if I would have known all of this I would never pay 80 euros for ONE COOLAIR that cost 40 euros to begin with. I'm waiting for response from this company in the case of the expressfee and the other fee I got as an invoice. Overall I would NOT recommend anyone to buy anything from this company. Btw it says TAK YUET INTERNATIONAL Hong Kong on the invoice. It's just a mess. My advice is choose another company.

I bought a Frozen castle for my niece I bought a Frozen castle for my niece. The item took ages to arrive and when it did it was sent in a plastic bag (no box) and with many pieces broken (and those that weren't did connect well together). They agreed to send me a refund but only if I paid to return the item to them (despite their returns policy stating otherwise). Terrible product, badly packaged & poor customer service. Avoid at all costs (just wish I'd read these reviews before parting with 24 quid!)

Criminals, beware This company stole my money. They refuse to refund me even though they never delivered my parcel, it's been over seven months now. They don't even have the decency to respond to my mails anymore. I'm not sure if they ever sent a parcel, what I do know is they don't even have an active tracking number now. They refused to even tell me what their refund procedure is - I suppose for obvious reasons. This seems to be their business model.

Fake pokemon packs! We ordered a Pokémon booster pack for my son and he spend $60 on this booster pack set and when we received the package, the cards were fake! They look nothing like real Pokémon cards and they had NO code cards in them! My son is very upset to spend all his money on fake crap! They should put its fake if it is and not promote them being real!

Don’t buy from them! Scam! I bought one item and they shipped me something different. I emailed notifying them and they said they would send the correct product. It’s been 4 months and dozens of emails and no refund or correct product. Annoying!!