Bought a board game Bought a board game, thinking I made a nice deal. Sent with no protection from hong kong, all parts were obviously counterfeit. No answer from their customer service. Reported them to the authorities, no answer there either. Its been over a year. Avoid at all cost.

go with Amazon! I live overseas and needed them to get my pal/ntsc converter box to a friend so she could bring it: not sent. Found another way to get it here, got it and the AC adapter is the WRONG one. They have not yet reimbursed the shipping difference between 1st delivery (to Canada) and second delivery (to VA). Told me that the unit is packed somewhere else. Have requested they overnight a new one to me--any bets?

Criminals, beware This company stole my money. They refuse to refund me even though they never delivered my parcel, it's been over seven months now. They don't even have the decency to respond to my mails anymore. I'm not sure if they ever sent a parcel, what I do know is they don't even have an active tracking number now. They refused to even tell me what their refund procedure is - I suppose for obvious reasons. This seems to be their business model.

Scam company Scam company. We purchased an item from them and never received any information about shipping. Contacted them through there site because calling them they never answer always a recording. Wrote back and said that they never received our payment even though our credit card payment is on the credit card site. Write them and said they are a scam wrote back and said they found our payment and there was a bug on it. Still nothing from them. Lucky our credit card company refunded us after we disputed charges

Distressed child My daughter ordered for my grandson a lego avenger endgame. On the advertisement wasn't clear that it was a fake one and also was written that it would arrive in 2 or 3 days. It took 20 days to arrive and to our sourprise wasn't a box but a package with all the pieces loose. When my grandson opened the package he burst in tears telling it was a fake one. I wrote to home import world to send the package back and have a rifund and the answer was "as specifically noted on the product listing, it's a generic product". I'm sorry to say it was a very bad experience to ordered from them and we would never use this company again. Vanna Mohr