I bought a Frozen castle for my niece I bought a Frozen castle for my niece. The item took ages to arrive and when it did it was sent in a plastic bag (no box) and with many pieces broken (and those that weren't did connect well together). They agreed to send me a refund but only if I paid to return the item to them (despite their returns policy stating otherwise). Terrible product, badly packaged & poor customer service. Avoid at all costs (just wish I'd read these reviews before parting with 24 quid!)

I ordered an Arctic Air Cooler Fan on… I ordered an Arctic Air Cooler Fan on 12th August. Checked the shipping details and it supposedly still at the airport awaiting clearance after almost 2 weeks. Guess I will never get the item. DO NOT BUY FROM THIS SITE!!

Bought a board game Bought a board game, thinking I made a nice deal. Sent with no protection from hong kong, all parts were obviously counterfeit. No answer from their customer service. Reported them to the authorities, no answer there either. Its been over a year. Avoid at all cost.

Go with 220 electronics Go with 220 electronics. Trust me. I’ve bought from both for years. I’m finally done with world import electronics. They are hit and miss, and when they miss it’s big. I recently bought a region free blu ray player from these guys. First, they sent the wrong unit. I had to return before they would ship correct unit. Unit arrived and worked intermittently from the beginning. I tried sw updates, restore to default etc. finally shipped back (at my expense for an in-warranty player). Called after two weeks. “Sam” said he would call back that day with status. No call back. I’ve tried their two numbers from different phones and no answer at all now. It’s been 21 days of nothing. So I’m done with these crooks. Definitely avoid these guys. Proven incompetent in shipping/receiving, cheap in making customer pay shipping on in-warranty items and criminal in not honoring warranty.

Would Give Negative Review If I Could Bought some Pokėmon cards as a Christmas gift for my child. I get the package on the 2nd of January. Secondly, the cards are fake! Like 100% can tell fake, box was all wrong, packs were fake looking, cards were glossy finish, every pack had a Gx or better in it that was a holo sticker placed onto some cardboard stock. Well there goes my money. Some of the cards were hilarious to pull though. Was supposed to be Celestial Storm packs but was getting hyper rare raichu from Shining Legends, prism cards that were not even holo, secret rares like nest ball and none of these so called Pokémon cards were textured as would the real hyper rares and secret rares for Pokémon cards. Also, the packs said on them "10 ADDITIONAL GAME CARDS" but didn't contain more than 9 in each pack.