Good customer care service The agent was patience with me, answered all my questions and kept everything as simple as possible. since i also work in a related field i understand how this impacts to all parties involved agent, customer, company, supervisors, great service provided by " Hunter "

Timmy's a good guy! Had minor lag issues, Timmy walked me through how to help Bisect check and assess the problem, turned out the server render distance was too high. 10/10 experience.

First time trying out their service First time trying out a service for a Minecraft server with a Massive modpack. By far the best Customer Support I have ever experienced. Took them no more than 2-3 minutes to reply to my ticket no matter the time of day. Very friendly and helpful too!

Great customer support, rapid response and quick resolution Timmy assisted me with all of my inquiries in getting my Palworld server set up. Initially, I had several hiccups with my server but he managed to resolve it extremely quickly with ease and no issues. He then gave me step-by-step instructions on how to complete certain actions/tasks on my server to achieve whatever I wanted to achieve. One of the best hosting platforms out there with excellent customer service.

Great Support! Spent 2 hours with support trying to fix my server and they were super helpful and responded quickly. Usually a terrible experience turned out to be not so bad. Thank you Alison