Timmy's a good guy! Had minor lag issues, Timmy walked me through how to help Bisect check and assess the problem, turned out the server render distance was too high. 10/10 experience.

First time trying out their service First time trying out a service for a Minecraft server with a Massive modpack. By far the best Customer Support I have ever experienced. Took them no more than 2-3 minutes to reply to my ticket no matter the time of day. Very friendly and helpful too!

Good customer care service The agent was patience with me, answered all my questions and kept everything as simple as possible. since i also work in a related field i understand how this impacts to all parties involved agent, customer, company, supervisors, great service provided by " Hunter "

Your support team is one of the best I… Your support team is one of the best I have ever worked with. Incredibly pleasant people to talk to, with big and warm hearts. If in fact: 1. They respond quickly 2. Always find a way to solve a problem 3. Polite and friendly I would like to especially thank these people from your employees: Alison S Jacob V Clay G Daniel C Jakeb I Dan L Thomas P However, it seems to me that Thomas P is not paid extra at work, because he seems a little angry and dissatisfied.

Fast reesponse times by customer… Fast reesponse times by customer service. Agent Timmy was really knowledgeable and helped oversee every issue that occured during server startup