Timmy's a good guy! Had minor lag issues, Timmy walked me through how to help Bisect check and assess the problem, turned out the server render distance was too high. 10/10 experience.

Fast reesponse times by customer… Fast reesponse times by customer service. Agent Timmy was really knowledgeable and helped oversee every issue that occured during server startup

Server works great and great pricing… Server works great and great pricing however kinda weird login and password stuff but it wasn’t bad it was just weird how it worked

Very Helpful! Andrew was very easy to work with and offered great advice. There were several things he pointed out that I just wasn't even aware of that were helpful. The issue ended up being on my end and I was able to resolve it successfully. Thankfully, Andrew was able to steer me in the right direction to get this working. To be honest, the money spent on the server for one month I thought was a little high initially. However, because of the customer support I think it was well worth it. I will go ahead and say this is probably the best customer support I've ever had on any product. Thank you so much!

A different server hosting site… A different server hosting site couldn't handle what we wanted to do. Bisect handled it in one try. Edit after response to further explain. The fact Bisect has premade modpacks for Minecraft REALLY saved the day. Before on the old hosting site we were trying to manually deal with the individual files of the modpack, all 211 of them. Bisect let us keep the modpack as one unit and handled all the installation of it for us because they have a huge list of curated modpacks for Minecraft already in their system. When we finish with our current one (Fear Nightfall) We want to check out some of the others available too.