First time trying out their service First time trying out a service for a Minecraft server with a Massive modpack. By far the best Customer Support I have ever experienced. Took them no more than 2-3 minutes to reply to my ticket no matter the time of day. Very friendly and helpful too!

Good customer care service The agent was patience with me, answered all my questions and kept everything as simple as possible. since i also work in a related field i understand how this impacts to all parties involved agent, customer, company, supervisors, great service provided by " Hunter "

Great Support! Spent 2 hours with support trying to fix my server and they were super helpful and responded quickly. Usually a terrible experience turned out to be not so bad. Thank you Alison

Best Services Instant server setup, extremely fast replies to tickets, instant server changes/edits, nice UI and setup. Although slightly costly, especially for me since im from NZ I would still definitely recommend this over any other hosting service, the convenience and ease of use are just to good to pass up.

Your support team is one of the best I… Your support team is one of the best I have ever worked with. Incredibly pleasant people to talk to, with big and warm hearts. If in fact: 1. They respond quickly 2. Always find a way to solve a problem 3. Polite and friendly I would like to especially thank these people from your employees: Alison S Jacob V Clay G Daniel C Jakeb I Dan L Thomas P However, it seems to me that Thomas P is not paid extra at work, because he seems a little angry and dissatisfied.