JakeB was extremely helpful! JakeB was extremely helpful and friendly. He resolved my issue and went above and beyond to make sure that my server was running with my custom modpack. 10/10 service!

Timmy's a good guy! Had minor lag issues, Timmy walked me through how to help Bisect check and assess the problem, turned out the server render distance was too high. 10/10 experience.

Your support team is one of the best I… Your support team is one of the best I have ever worked with. Incredibly pleasant people to talk to, with big and warm hearts. If in fact: 1. They respond quickly 2. Always find a way to solve a problem 3. Polite and friendly I would like to especially thank these people from your employees: Alison S Jacob V Clay G Daniel C Jakeb I Dan L Thomas P However, it seems to me that Thomas P is not paid extra at work, because he seems a little angry and dissatisfied.

Surprisingly Good Service Been using this company for awhile for hosting a server I play with a few friends. Support is always quick to respond (5-30 mins), extremely helpful, as well as appearing to be genuinely kind. If you're looking for a hosting service for a few games, I'd say check what they have to offer.

First time trying out their service First time trying out a service for a Minecraft server with a Massive modpack. By far the best Customer Support I have ever experienced. Took them no more than 2-3 minutes to reply to my ticket no matter the time of day. Very friendly and helpful too!