First time trying out their service First time trying out a service for a Minecraft server with a Massive modpack. By far the best Customer Support I have ever experienced. Took them no more than 2-3 minutes to reply to my ticket no matter the time of day. Very friendly and helpful too!

Great customer support, rapid response and quick resolution Timmy assisted me with all of my inquiries in getting my Palworld server set up. Initially, I had several hiccups with my server but he managed to resolve it extremely quickly with ease and no issues. He then gave me step-by-step instructions on how to complete certain actions/tasks on my server to achieve whatever I wanted to achieve. One of the best hosting platforms out there with excellent customer service.

A different server hosting site… A different server hosting site couldn't handle what we wanted to do. Bisect handled it in one try. Edit after response to further explain. The fact Bisect has premade modpacks for Minecraft REALLY saved the day. Before on the old hosting site we were trying to manually deal with the individual files of the modpack, all 211 of them. Bisect let us keep the modpack as one unit and handled all the installation of it for us because they have a huge list of curated modpacks for Minecraft already in their system. When we finish with our current one (Fear Nightfall) We want to check out some of the others available too.

Good customer care service The agent was patience with me, answered all my questions and kept everything as simple as possible. since i also work in a related field i understand how this impacts to all parties involved agent, customer, company, supervisors, great service provided by " Hunter "

JakeB was extremely helpful! JakeB was extremely helpful and friendly. He resolved my issue and went above and beyond to make sure that my server was running with my custom modpack. 10/10 service!