Your support team is one of the best I… Your support team is one of the best I have ever worked with. Incredibly pleasant people to talk to, with big and warm hearts. If in fact: 1. They respond quickly 2. Always find a way to solve a problem 3. Polite and friendly I would like to especially thank these people from your employees: Alison S Jacob V Clay G Daniel C Jakeb I Dan L Thomas P However, it seems to me that Thomas P is not paid extra at work, because he seems a little angry and dissatisfied.

Timmy's a good guy! Had minor lag issues, Timmy walked me through how to help Bisect check and assess the problem, turned out the server render distance was too high. 10/10 experience.

Great customer support, rapid response and quick resolution Timmy assisted me with all of my inquiries in getting my Palworld server set up. Initially, I had several hiccups with my server but he managed to resolve it extremely quickly with ease and no issues. He then gave me step-by-step instructions on how to complete certain actions/tasks on my server to achieve whatever I wanted to achieve. One of the best hosting platforms out there with excellent customer service.

Great Support! Spent 2 hours with support trying to fix my server and they were super helpful and responded quickly. Usually a terrible experience turned out to be not so bad. Thank you Alison

First time trying out their service First time trying out a service for a Minecraft server with a Massive modpack. By far the best Customer Support I have ever experienced. Took them no more than 2-3 minutes to reply to my ticket no matter the time of day. Very friendly and helpful too!