Support is Amazing Essentially, I was having issues with modding a server for about 2 days. I was on the verge of a refund, but with the advice from the Bisect discord and confirmation of that by the ticket support, it worked. Previous experiences with the BisectHosting support team have been extremely helpful; they are patient even through my lack of knowledge in the feild.

A different server hosting site… A different server hosting site couldn't handle what we wanted to do. Bisect handled it in one try. Edit after response to further explain. The fact Bisect has premade modpacks for Minecraft REALLY saved the day. Before on the old hosting site we were trying to manually deal with the individual files of the modpack, all 211 of them. Bisect let us keep the modpack as one unit and handled all the installation of it for us because they have a huge list of curated modpacks for Minecraft already in their system. When we finish with our current one (Fear Nightfall) We want to check out some of the others available too.

Your support team is one of the best I… Your support team is one of the best I have ever worked with. Incredibly pleasant people to talk to, with big and warm hearts. If in fact: 1. They respond quickly 2. Always find a way to solve a problem 3. Polite and friendly I would like to especially thank these people from your employees: Alison S Jacob V Clay G Daniel C Jakeb I Dan L Thomas P However, it seems to me that Thomas P is not paid extra at work, because he seems a little angry and dissatisfied.

Timmy's a good guy! Had minor lag issues, Timmy walked me through how to help Bisect check and assess the problem, turned out the server render distance was too high. 10/10 experience.

Good customer care service The agent was patience with me, answered all my questions and kept everything as simple as possible. since i also work in a related field i understand how this impacts to all parties involved agent, customer, company, supervisors, great service provided by " Hunter "