JakeB was extremely helpful! JakeB was extremely helpful and friendly. He resolved my issue and went above and beyond to make sure that my server was running with my custom modpack. 10/10 service!

Your support team is one of the best I… Your support team is one of the best I have ever worked with. Incredibly pleasant people to talk to, with big and warm hearts. If in fact: 1. They respond quickly 2. Always find a way to solve a problem 3. Polite and friendly I would like to especially thank these people from your employees: Alison S Jacob V Clay G Daniel C Jakeb I Dan L Thomas P However, it seems to me that Thomas P is not paid extra at work, because he seems a little angry and dissatisfied.

Great customer support, rapid response and quick resolution Timmy assisted me with all of my inquiries in getting my Palworld server set up. Initially, I had several hiccups with my server but he managed to resolve it extremely quickly with ease and no issues. He then gave me step-by-step instructions on how to complete certain actions/tasks on my server to achieve whatever I wanted to achieve. One of the best hosting platforms out there with excellent customer service.

Very Helpful! Andrew was very easy to work with and offered great advice. There were several things he pointed out that I just wasn't even aware of that were helpful. The issue ended up being on my end and I was able to resolve it successfully. Thankfully, Andrew was able to steer me in the right direction to get this working. To be honest, the money spent on the server for one month I thought was a little high initially. However, because of the customer support I think it was well worth it. I will go ahead and say this is probably the best customer support I've ever had on any product. Thank you so much!

Love the service Love the service. Quick and easy set up plus lots of compatibility with various different games. I've used both Minecraft servers and Ark Survival Evolved servers with them and both ran and are running beautifully with zero hiccups