Love the service Love the service. Quick and easy set up plus lots of compatibility with various different games. I've used both Minecraft servers and Ark Survival Evolved servers with them and both ran and are running beautifully with zero hiccups

Fast reesponse times by customer… Fast reesponse times by customer service. Agent Timmy was really knowledgeable and helped oversee every issue that occured during server startup

Good customer care service The agent was patience with me, answered all my questions and kept everything as simple as possible. since i also work in a related field i understand how this impacts to all parties involved agent, customer, company, supervisors, great service provided by " Hunter "

Very Helpful! Andrew was very easy to work with and offered great advice. There were several things he pointed out that I just wasn't even aware of that were helpful. The issue ended up being on my end and I was able to resolve it successfully. Thankfully, Andrew was able to steer me in the right direction to get this working. To be honest, the money spent on the server for one month I thought was a little high initially. However, because of the customer support I think it was well worth it. I will go ahead and say this is probably the best customer support I've ever had on any product. Thank you so much!

Great Support! Spent 2 hours with support trying to fix my server and they were super helpful and responded quickly. Usually a terrible experience turned out to be not so bad. Thank you Alison