Your support team is one of the best I… Your support team is one of the best I have ever worked with. Incredibly pleasant people to talk to, with big and warm hearts. If in fact: 1. They respond quickly 2. Always find a way to solve a problem 3. Polite and friendly I would like to especially thank these people from your employees: Alison S Jacob V Clay G Daniel C Jakeb I Dan L Thomas P However, it seems to me that Thomas P is not paid extra at work, because he seems a little angry and dissatisfied.

Very Helpful! Andrew was very easy to work with and offered great advice. There were several things he pointed out that I just wasn't even aware of that were helpful. The issue ended up being on my end and I was able to resolve it successfully. Thankfully, Andrew was able to steer me in the right direction to get this working. To be honest, the money spent on the server for one month I thought was a little high initially. However, because of the customer support I think it was well worth it. I will go ahead and say this is probably the best customer support I've ever had on any product. Thank you so much!

Surprisingly Good Service Been using this company for awhile for hosting a server I play with a few friends. Support is always quick to respond (5-30 mins), extremely helpful, as well as appearing to be genuinely kind. If you're looking for a hosting service for a few games, I'd say check what they have to offer.

Support is Amazing Essentially, I was having issues with modding a server for about 2 days. I was on the verge of a refund, but with the advice from the Bisect discord and confirmation of that by the ticket support, it worked. Previous experiences with the BisectHosting support team have been extremely helpful; they are patient even through my lack of knowledge in the feild.

A different server hosting site… A different server hosting site couldn't handle what we wanted to do. Bisect handled it in one try. Edit after response to further explain. The fact Bisect has premade modpacks for Minecraft REALLY saved the day. Before on the old hosting site we were trying to manually deal with the individual files of the modpack, all 211 of them. Bisect let us keep the modpack as one unit and handled all the installation of it for us because they have a huge list of curated modpacks for Minecraft already in their system. When we finish with our current one (Fear Nightfall) We want to check out some of the others available too.