First time trying out their service First time trying out a service for a Minecraft server with a Massive modpack. By far the best Customer Support I have ever experienced. Took them no more than 2-3 minutes to reply to my ticket no matter the time of day. Very friendly and helpful too!

Your support team is one of the best I… Your support team is one of the best I have ever worked with. Incredibly pleasant people to talk to, with big and warm hearts. If in fact: 1. They respond quickly 2. Always find a way to solve a problem 3. Polite and friendly I would like to especially thank these people from your employees: Alison S Jacob V Clay G Daniel C Jakeb I Dan L Thomas P However, it seems to me that Thomas P is not paid extra at work, because he seems a little angry and dissatisfied.

A different server hosting site… A different server hosting site couldn't handle what we wanted to do. Bisect handled it in one try. Edit after response to further explain. The fact Bisect has premade modpacks for Minecraft REALLY saved the day. Before on the old hosting site we were trying to manually deal with the individual files of the modpack, all 211 of them. Bisect let us keep the modpack as one unit and handled all the installation of it for us because they have a huge list of curated modpacks for Minecraft already in their system. When we finish with our current one (Fear Nightfall) We want to check out some of the others available too.

Server works great and great pricing… Server works great and great pricing however kinda weird login and password stuff but it wasn’t bad it was just weird how it worked

Good customer care service The agent was patience with me, answered all my questions and kept everything as simple as possible. since i also work in a related field i understand how this impacts to all parties involved agent, customer, company, supervisors, great service provided by " Hunter "