Preserving the past I did a lot of research on preserving family history when I came across Remento. I love the ease of this program. My parents are not tech savvy, but every week they record the answer to their question with ease. I love that I can proof the chapter and make changes. I had to reach out to customer service and they were beyond helpful and patient, even checking up on how things were working after the issue had been fixed. When this book is finished it is going to be a gift to my siblings...I can't put into words how special it will be to have my parents voices telling these past events that will now be able to live on through many generations in our family.

Easy to use, Great customer service It's easy for my parents to use. They don't have to remember a password, and they can do it from their phone or computer. I can't wait to see the final product at the end of the year. Customer service has been excellent as well, with customer service reps actually following up with me after certain requests were received, etc.

Difficulties with the site. I've had difficulty entering the photos and having them go with the appropriate story. Why do we have to find the photos and then write the story? The summation of my "favorite room".was terrible. Now I'm stuck on a story because Romento wants me to tell the story (for the 3rd or 4th time) of my favorite room again. Also, the stories are MY stories. My husband hasn't entered the picture yet. This issue might be with our daughter's fault because she listed Carol and Russell as the recipients.

Capturing life stories I love love love that we can capture special memories of grandparents. My kids and I are really enjoying listening to the stories and can't wait for the books. It is super easy for the grandparents to do, as for me to manage. The staff is extremely responsive and friendly. Highly recommend!

The whole of our very large family… The whole of our very large family found using the app quite easy and engaging. Even the less tech-savvy among us were easily shown the ropes by the computer literates. The end result was something we could never have curated otherwise. One doesn't tend to think of the app store as a source of cherished personal history. The very supportive group of people at Remento have put some magic in it!