This company has good customer support This company has good customer support. Very helpful. They recently greatly improved their design and made it much better than before. Easier to use, more direct and modern. I like that they out did all of the other identity protection companies by backing up your information not the normal amount of just 1 million $$$ But 3 million $$$$. The most of any such company. I would prefer their hours to be 24/7 instead of 7 am Central Time to 7pm central time. Except for emergency’s I believe after hours. The price I feel could be lower than what they ask now. But overall I am pleased with ID Shield. Soon as I open up my app I get my current Credit score for the month. And it monitored just about anything you want to put down and checks it daily and will send you a alert is they find anything relating to that eg. Saving account etc. License you name it is breached or trying to use your accounts!!!!

The consultant was patient and gave me time The consultant was patient in answering my questions. She stayed on the phone for as long and I needed. She advised me what I can and should do. She let me know she was available if I had any further questions.

My bank account was compromised by… My bank account was compromised by someone who got my social security and went into my account and took a substantial amount of money! I called ID Shield and was helped immediately…the gentleman that helped me was so thoughtful and kind..he was able to get a Fraud alert on my account immediately

The staff person at IDShield was very… The staff person at IDShield was very helpful and answered all my questions. I was very satisfied.

I had questions regarding the dark web I had questions regarding the dark web. The Representative listen to my concerns and gave me concise answers to my questions. I also appreciate the alert system which adds to my piece of mind.