This company has good customer support This company has good customer support. Very helpful. They recently greatly improved their design and made it much better than before. Easier to use, more direct and modern. I like that they out did all of the other identity protection companies by backing up your information not the normal amount of just 1 million $$$ But 3 million $$$$. The most of any such company. I would prefer their hours to be 24/7 instead of 7 am Central Time to 7pm central time. Except for emergency’s I believe after hours. The price I feel could be lower than what they ask now. But overall I am pleased with ID Shield. Soon as I open up my app I get my current Credit score for the month. And it monitored just about anything you want to put down and checks it daily and will send you a alert is they find anything relating to that eg. Saving account etc. License you name it is breached or trying to use your accounts!!!!

Almost Canceled But Wait… Honestly, I was seriously considering canceling my ID & Legal Shield because I wasn’t using them. Then I got an email alert from ID Shield that there was some suspicious activity using my information. Someone was trying to open a credit card account using my name. I contacted ID Shield and they helped me contact the credit card company. A criminal investigation has been launched. Now I’m seriously considering NOT canceling my ID & Legal Shield.

Very Helpful Associate we spoke to listened carefully and helped us all the way through the process to follow up. Only worried that it wasn’t caught sooner when someone took out a credit card under our social. ID shield caught after it went to a collection agency.

I was very worried and got great help at IDShield I was very worried and found conflicting information on an identity theft problem. The ID Shield agent, Brenden, was patient and very knowledgeable. He allowed me to ask questions and answered every one. He also knew exactly the information I would need going forward and provided that to me so that I could work on protecting us in the future. I am very grateful for his help.

The staff person at IDShield was very… The staff person at IDShield was very helpful and answered all my questions. I was very satisfied.