Susan D'Agostino
GBMy bank account was compromised by… My bank account was compromised by someone who got my social security and went into my account and took a substantial amount of money! I called ID Shield and was helped immediately…the gentleman that helped me was so thoughtful and kind..he was able to get a Fraud alert on my account immediately
customer
GBI have issue with irs with my tax I… I have issue with irs with my tax I contact the law firm they can not help me I call the id shield so they give me advice and help me what to do so I’m still waiting for the outcome result yet
Linda Catalano
GBMy Licensed Investigator Tommy was… My Licensed Investigator Tommy was amazing. He took the time to really listen & then helped me. His patience & professional manner were refreshing. Today hard to find.
customer
GBThere is help Due to a computer scam I found myself suddenly in danger of ID Theft. Years ago I had signed up for ID Shield, and when I called I was relieved to immediately speak with a person not a machine. An alert was placed at once and I got all the information what to do to prevent damage. I gave 5 stars because the customer service is outstanding. Being very stressed and overwhelmed my initial call and three more with questions were answered in a professional, compassionate and patient way that calmed me down and helped me in a difficult time.
customer
GBI was able to talk to someone who… I was able to talk to someone who speaks English, understandable English. They were very helpful and the issue was addressed in a way that I felt confident all would be well.