This company has good customer support This company has good customer support. Very helpful. They recently greatly improved their design and made it much better than before. Easier to use, more direct and modern. I like that they out did all of the other identity protection companies by backing up your information not the normal amount of just 1 million $$$ But 3 million $$$$. The most of any such company. I would prefer their hours to be 24/7 instead of 7 am Central Time to 7pm central time. Except for emergency’s I believe after hours. The price I feel could be lower than what they ask now. But overall I am pleased with ID Shield. Soon as I open up my app I get my current Credit score for the month. And it monitored just about anything you want to put down and checks it daily and will send you a alert is they find anything relating to that eg. Saving account etc. License you name it is breached or trying to use your accounts!!!!

Almost Canceled But Wait… Honestly, I was seriously considering canceling my ID & Legal Shield because I wasn’t using them. Then I got an email alert from ID Shield that there was some suspicious activity using my information. Someone was trying to open a credit card account using my name. I contacted ID Shield and they helped me contact the credit card company. A criminal investigation has been launched. Now I’m seriously considering NOT canceling my ID & Legal Shield.

Wendy in consult was extremely kind and… Wendy in consult was extremely kind and helpful. She made me feel I made the correct choice. I have already told some people about my positive experience.

I had questions regarding the dark web I had questions regarding the dark web. The Representative listen to my concerns and gave me concise answers to my questions. I also appreciate the alert system which adds to my piece of mind.

Got the help I needed Great information and knowledgeable investigator, just seemed less personable and a little short compared to the person I talked to a week ago regarding this same concern. I had additional questions because of a second notification. She may have been having a difficult day. I did get the help I needed.