Arienne
CAAlways there to support Every single time I reach out for support or with a question, the DonorPerfect team jumps in to help and quickly respond. If they don't have an answer right away, the work on getting you an answer as quickly as possible. They also continue to upgrade to meet needs for fundraisers like having immediate thank you letters/emails for each gift easily mail merged.
Lara Ostenberg
GBDonor Perfect has been Great Donor Perfect has been Great! The reports are very helpful and customizable for our nonprofit needs. Fairly easy to navigate. Support is excellent! Having access to Knowledgebase is very helpful when you don't quite understand something and you want a quick reference. Very easy to create your own screen as to how you want it to look. If you get a chance to take the Digging Deeper Seminar I suggest it, so worth it, very helpful and full of great information.
Tina McManama
GBExcellent Customer Service Matt was very knowledgeable and helpful! Working with him helped me realize I made the right choice with DonorPerfect. To me, customer service is everything. Matt made the entire sales experience easy, informative and fun. Yes, fun. If Matt is an example of customer service I will receive implementing and managing our DonorPerfect CRM - wow! Matt told me all about the company - and it is employee owned. Makes me feel even better about my decision. Thank you Matt!!!!
Jessica
GBThe Best The Best! Donor Perfect is a wonderful CRM. It offers everything we need for gift entry, reporting tools, Quickbooks integration, monthly giving, CC processing, constant contact, giving campaign pages, and more. Customer service and help chat are excellent as well. The updates to the site are always well thought out and they walk you through any changes. The Knowledgebase and Suggest & Vote sections are great and show that the company really listens to our ideas.
customer
GBSpeedy response and beginning the… Speedy response and beginning the onboarding process.